Senior Progression and Transition Coordinator

Contract type: Full Time (37.5 hours) – Permanent

Location: Stratford, The University of Huddersfeld - London Campus

Salary: up to £35,000 per annum

About the Role

• Coordinate student progression, support, and transition activities within the centre, including administration and record-keeping.
• Plan and implement Academic Success tutorials.
• Act as a personal tutor, providing 1:1 personal development, academic, and progression counselling to students.
• Design and create learning materials on study skills, transition, and employability for Academic Success tutorials.
• Maintain and update the virtual learning environment, embedding digital learning technologies.
• Track VLE analytics and student work completion to identify gaps and actions.
• Monitor student performance, liaise with academic teams for intervention strategies, and maintain records.
• Support academic tutors by providing resources to support student performance.
• Deliver interventions related to attendance, ensuring compliance with policies and timely recording.
• Record and monitor student attendance, engagement, and interventions, and measure impact.
• Report on student destinations and refer students to the Extended Progression Team if needed.
• Coordinate with Partner University departments to create transition activities and community engagement opportunities.
• Organise and facilitate progression, enrichment, and employability activities with the Student Experience Team and Subject Leaders.
• Identify progression routes for students not meeting requirements, liaising with the Extended Progression Team.
• Manage and motivate Progression & Engagement Officers to ensure positive student outcomes.
• Conduct performance management for direct reports, including setting objectives and reviews.
• Encourage staff participation in personal development activities.
• Recruit new staff as needed following company policies.
• Contribute to developing and communicating the Student Experience and Progression Strategy and policies.
• Maintain policies, procedures, and documents related to responsibility areas.
• Assist in the production of the Annual Monitoring Report and contribute to governance groups.
• Implement actions from the Centre Action Plans related to progression and student experience strategies.
• Analyze data and feedback to monitor impact on student progression.
• Organise and deliver student induction, transition, and enrichment activities.
• Handle general student queries via face-to-face, email, and phone.
• Build relationships with internal and external stakeholders.
• Perform any other duties as required by the Student Experience Leader or Centre Director.

About You

• Bachelor's degree or equivalent experience.
• Administration or management training/qualification.
• Higher-level safeguarding training.
• Experience in line management.
• Supporting students in educational settings.
• Experience in developing and maintaining the Student Experience.
• Experience working in regulated environments.

About Us

Study Group is a leading international education provider committed to helping students worldwide achieve their potential through various study programmes and partnerships. We leverage digital platforms like Insendi to deliver innovative learning experiences.

Organisational Compliance

We uphold high safeguarding standards, conducting background checks, references, ID, right to work, and education verification for successful applicants. We are an equal opportunity employer dedicated to diversity and inclusion, ensuring confidentiality and secure handling of applicant information.

Note: We review applications on a rolling basis, so early application is encouraged to avoid disappointment.