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- Tasks: Support academic quality management and enhance provision across two centres in Leeds.
- Company: Join Study Group, a leading international education provider dedicated to student success.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for professional development.
- Why this job: Be part of a collaborative team that impacts students' futures and fosters a supportive learning environment.
- Qualifications: Level 3 qualification or equivalent experience; administrative background preferred.
- Other info: Flexible working locations in Leeds and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 27500 £ per year.
Contract type: Full Time (37.5 hours) – Fixed Term (27/04/2026)
Location: Leeds, Leeds International Study Centre
Salary: up to £27,500 per annum
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. The purpose of the role is to support the management of academic quality and enhancement of provision across two centres: Leeds Beckett University International Study Centre and Leeds International Study Centre. You will need to be organised, with strong ICT skills, an administrative background, have an excellent attention to detail and a willingness to work at multiple locations in Leeds.
ABOUT THE ROLE
- Familiarise oneself with quality procedures and processes used in Centre.
- Mapping local and standard operating procedures against the QAA Quality Code Expectations.
- Assisting with the implementation and administration of academic quality processes to ensure compliance with external bodies.
- Managing and maintaining all definitive Centre documents (e.g. Centre Handbook, Programme and Module specifications) ensuring all information is available to stakeholders and is accessible, accurate and trustworthy.
- Working with university partners to ensure a cooperative and collaborative relationship in maintaining quality standards.
- Assisting with production of review documents such as student surveys.
- Production of specified data sets, analysis and evaluation for inclusion in reports considered by committees and groups supported by this role.
- Providing administrative support for Complaints, Disciplinaries and Appeals.
- Checking all assessments have been internally and externally moderated and escalate to Head of Quality and Enhancement if any concerns.
- Ensuring the secure storing and archiving of exam papers and assessment briefs.
- Supporting with the recruitment of external examiners and external panel members.
- Ensuring provision of relevant documentation to external examiners and link tutors.
- Ensuring that all reports of external scrutiny processes are received by the appropriate committee or group for consideration.
- Providing support related to quality and standards matters in the context of the Centre Action Plan.
- Providing administrative support for the production of documentation for course/module changes and (re)approval.
- Providing administrative support for the delivery of internal training/CPD for staff at the ISC and the induction of new staff.
- Documenting themes from observation records and appraisals for follow up.
- Supporting the Head of Quality and Enhancement by minute taking and logging actions at relevant quality committees.
- Supporting / deputising for the Head of Quality and Enhancement.
- Building strong working relationships with internal and external colleagues.
- Fostering productive relationships with student body.
- Assisting with induction process and arrivals.
- Promoting and safeguarding the welfare of students with whom you come into contact with.
- Any other duties as required by the Head of Department and Senior Leadership Team.
ABOUT YOU
- Level 3 Qualification (or equivalent experience).
- Experience of working within administration.
- Experience of working in an academic setting in a student facing role (Desirable).
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Quality and Enhancement Administrator employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Enhancement Administrator
✨Tip Number 1
Familiarise yourself with the QAA Quality Code Expectations and the specific quality procedures used at Leeds International Study Centre. This knowledge will not only help you understand the role better but also demonstrate your commitment to maintaining high academic standards.
✨Tip Number 2
Build a strong understanding of the administrative processes involved in managing academic quality. Consider reaching out to current or former employees in similar roles to gain insights into their day-to-day responsibilities and challenges.
✨Tip Number 3
Develop your ICT skills, particularly in data management and document handling. Familiarity with software tools commonly used in educational administration can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Network with professionals in the education sector, especially those who work in quality assurance or enhancement roles. Attend relevant workshops or webinars to expand your connections and learn more about best practices in the field.
We think you need these skills to ace Quality and Enhancement Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality and Enhancement Administrator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: Emphasise any administrative experience you have, particularly in an academic setting. Mention specific examples where you've demonstrated strong organisational skills, attention to detail, and ICT proficiency.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're passionate about supporting academic quality and enhancement. Make sure to connect your personal values with those of Study Group.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Study Group
✨Know Your Quality Procedures
Before the interview, make sure you familiarise yourself with the quality procedures and processes relevant to the role. Understanding the QAA Quality Code Expectations will show your commitment to maintaining high standards.
✨Highlight Your Organisational Skills
As the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the administrative demands of the position.
✨Showcase Your ICT Proficiency
Since strong ICT skills are essential, be ready to discuss your experience with various software and tools. If possible, mention specific instances where your technical skills improved efficiency or quality in your previous roles.
✨Build Rapport with Interviewers
During the interview, focus on building a good rapport with your interviewers. Show enthusiasm for the role and the organisation, and be prepared to discuss how you can foster productive relationships with both internal colleagues and students.
