At a Glance
- Tasks: Coordinate student progression and support activities to enhance the student experience.
- Company: Join a dynamic team at Bath International Study Centre focused on student success.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a collaborative and engaging atmosphere.
- Why this job: Make a real difference in students' lives by guiding their academic journey.
- Qualifications: Bachelor's degree and experience in administration or management required.
Contract Type: Full Time, Permanent
Location: Bath International Study Centre
Salary: £28,000 per annum
To be part of the Student Experience Team and be responsible for coordinating student progression, support and transition activities within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Progress & Engagement Coaches. You will play a vital role in achieving the delivery of the best possible student experience.
ABOUT THE ROLE
- Progression & Transition
- Responsibility for the provision of progression and transition support within the centre and the related administration and secure record-keeping.
- Plan and implement Academic Success tutorials. Act as a personal tutor and provide 1:1 personal development, academic and progression counselling to students.
- Collaborate within the ISC network to design and create learning materials around study skills, transition and employability for Academic Success tutorials. Update and maintain the virtual learning environment and embed alternative digital learning technologies into delivery.
- Track VLE analytics and gather data on work completion to identify gaps and actions for students.
- Track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
- Collaborate with academic tutors to identify and provide appropriate resources to support student performance. Support the Data and Operations team by delivering interventions in relation to attendance and ensure they are completed in a timely manner, in accordance with the Attendance Policy and accurately recorded.
- Liaise with the tutors to record student data on attendance, engagement, and interventions and monitor to measure impact.
- Monitor, track and provide reports on student destination offers and refer students to the Extended Progression Team for assistance in finding alternative choices where they do not meet their progression requirements. Liaise with Partner University departments to create transition activities and opportunities to become members of the University’s community.
- Collaborate with the wider Student Experience Team and Subject Leaders to organise and facilitate progression, enrichment and engagement activity and employability.
- Liaise with Extended Progression Team to identify possible progression routes to those students who have not met partner progression requirements.
- Management
- Coordinate and motivate the Progression & Engagement Officers to contribute to ensuring the best possible student outcomes and student experience.
- Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
- Facilitate, encourage and support staff to participate in regular personal development activity.
- Recruit new staff as required according to Study Group policies and procedures. Contribute to developing, communicating and enacting Study Group’s Student Experience and Progression Strategy and standard operating procedures through the Progression Communities of Practice Meetings.
- Quality Assurance
- Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility.
- Contribute to the production of the relevant parts of the Annual Monitoring Report & Contribute to governance committees and groups as required.
- Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to progression, transition and the Student Experience & Wellbeing Strategy. Analyse data and feedback from a wide variety of sources to monitor impact relevant to student progression.
- General
- To assist in organising and delivering student induction, transition and enrichment activities.
- To deal with general student queries – face to face, by email and phone.
- To foster productive relationships with internal and external stakeholders.
- Any other duties as required by the Student Experience Leader or Centre Director.
ABOUT YOU
- Bachelor degree (or equivalent experience to demonstrate ability to work and think independently)
- Administration or management training or qualification
- Higher level safeguarding training
- Line management of staff
- Supporting students in an educational context
- Working to develop, build and maintain the Student Experience
- Working in a regulated environment
StudySmarter Expert Advice🤫
We think this is how you could land Progression and Transition Coordinator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Study Group looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Progression and Transition Coordinator at Study Group, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Progression and Transition Coordinator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Study Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Study Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Study Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Study Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Study Group.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
