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- Tasks: Support students' progression through tutorials, 1-1 guidance, and engaging activities.
- Company: Join Study Group, a top international education provider transforming student experiences worldwide.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a vibrant work culture.
- Why this job: Make a real impact on students' lives while working in a supportive and dynamic environment.
- Qualifications: Bachelor’s degree or equivalent experience; prior educational support experience is a plus.
- Other info: Rolling recruitment process – apply ASAP to secure your chance!
Contract type: Full Time (37.5 hours) – Permanent
Location: Leeds, Leeds International Study Centre
Salary: up to £24,600 per annum
The Progression & Engagement Officer’s role is to support students’ face-to-face and online progression needs. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability.
ABOUT THE ROLE
- Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling to students.
- Collaborate within the network to design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials.
- Update and maintain the virtual learning environment and embed digital learning technologies into delivery.
- Put interventions in place in relation to attendance in a timely manner and in accordance with the Attendance Policy, ensuring accurate records.
- Track student performance, liaise with the academic team to identify intervention strategies, and maintain performance and progression records.
- Monitor, track, and report on student destination offers; refer students to the Extended Progression Team when they do not meet progression requirements.
- Track VLE analytics and gather data on work completion to identify gaps and actions for students.
- Support students in caring for their mental and physical health; liaise with the Student Wellbeing Team for concerns.
- Ensure student records are kept up to date and accurate.
- Support the organisation and delivery of wellbeing, enrichment, and transition events.
- Ensure the smooth running of reception and other student-facing environments, handle queries face to face, via VLE, email, and phone, and gather information from other areas.
- Organise and manage registration, arrivals, induction, enrichment activities, and events, providing support to team members.
- Maintain professional relationships with stakeholders including university departments, parents, sponsors, and agents, and contribute to marketing and reporting activities.
- Provide resources and support for other teams as needed and support general administration tasks, including covering duties during absences and peak periods.
- Perform any other duties as reasonably required by the Senior Leadership Team.
ABOUT YOU
- Bachelor’s degree or equivalent experience demonstrating ability to work independently.
- Experience supporting students in an educational setting.
- Experience organising trips and visits, including completing risk assessments.
- Experience creating engaging content and delivering workshops.
- Experience working collaboratively with external partners.
- Experience facilitating student feedback mechanisms.
- Experience working in a regulated environment and in customer service roles.
ABOUT US
Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes, including face-to-face, online, and hybrid formats, supported by our Insendi platform for digital learning.
ORGANISATIONAL COMPLIANCE
We prioritize safeguarding and will conduct background checks, references, ID, right to work, and education verification for successful applicants. We are committed to diversity and equal opportunity employment, ensuring confidentiality and secure data handling. We adopt a rolling recruitment process; please apply ASAP to avoid disappointment.
Progress & Engagement Coach employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress & Engagement Coach
✨Tip Number 1
Familiarise yourself with the specific needs of students in a progression and engagement role. Understanding their challenges and how to support them effectively will set you apart during interviews.
✨Tip Number 2
Showcase your experience in creating engaging content and delivering workshops. Prepare examples of past successes that demonstrate your ability to connect with students and enhance their learning experience.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be ready to discuss your approach to tracking student performance and implementing intervention strategies. Highlight any relevant tools or methods you've used in the past to monitor progress effectively.
We think you need these skills to ace Progress & Engagement Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting students, organising activities, and delivering workshops. Use specific examples that demonstrate your ability to work independently and collaboratively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and student support. Mention how your background aligns with the role's requirements, particularly your experience in educational settings and your skills in creating engaging content.
Showcase Your People Skills: Since the role requires excellent people skills, provide examples of how you've successfully interacted with students, parents, or stakeholders in previous roles. Highlight any experience you have in counselling or mentoring.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Study Group
✨Showcase Your People Skills
As a Progress & Engagement Coach, you'll be working closely with students. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully supported students or collaborated with teams in the past.
✨Demonstrate Your Organisational Abilities
This role requires excellent administrative skills. Be prepared to discuss your experience in managing records, organising events, and maintaining accurate documentation. Bring examples of how you've effectively handled multiple tasks or projects simultaneously.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in relation to student support and engagement. Think of scenarios where you had to intervene or provide guidance, and be ready to explain your thought process and outcomes.
✨Familiarise Yourself with Digital Learning Tools
Since the role involves embedding digital learning technologies, it’s crucial to show your familiarity with virtual learning environments. Research the tools used by the organisation and be ready to discuss how you can leverage them to enhance student engagement.