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- Tasks: Support digital students' wellbeing and engagement through enrichment activities and guidance.
- Company: Join Study Group, a leading international education provider dedicated to student success.
- Benefits: Enjoy remote work flexibility and opportunities for personal development.
- Why this job: Make a real impact on students' lives while fostering a vibrant digital community.
- Qualifications: Experience in education and excellent IT skills are essential; training will be provided.
- Other info: Full-time role until August 2025 with a salary of up to £26,000.
The predicted salary is between 20800 - 26000 £ per year.
Contract Type: Full time, fixed term contract - (Until 31st August 2025)
Location: Brighton (remote)
Salary: Up to £26,000 per annum
At Study Group Digital Learning we deliver our own portfolio of Digital Academic Programmes at International Foundation and Pre-Masters levels. We also support the work of the broader Study Group network by delivering Digital English Programmes and digital student experience products. Our final focus is contributing to new digital products and learning enhancement initiatives.
The Digital Enrichment & Wellbeing Officer plays a key role in supporting students to have the best possible student experience in our digital programmes. The role also helps digital students successfully manage their wellbeing and attendance during their studies. This vital work helps digital students achieve outstanding outcomes.
Through enrichment activities, the Officer will help develop a sense of community and belonging for the digital students. They also lead sessions and contribute to weekly student briefings providing insight and guidance on non-academic topics to raise awareness before transition to the UK. They also help Digital students develop their self-confidence and resilience to overcome barriers and achieve their goals.
Student Voice is important in digital programmes. The Officer helps ensure students on digital programmes have different opportunities to provide feedback including through student surveys and Student Ambassador initiatives.
Through a home country referral model, the Officer provides practical and emotional wellbeing support to students experiencing personal problems, particularly if any of these challenges impact their studies. And, if appropriate, will guide students through the extenuating circumstances process. The Officer also supports the Digital Designated Safeguarding Lead (DSL) with producing risk assessments and completing other reporting requirements including on Under 18s.
The Officer plays a vital role in ensuring excellent student attendance in synchronous live lessons and active engagement with the asynchronous self-study materials. They meticulously monitor attendance records and self-study engagement tracking to identify trends and any areas of concern in line with SGDL policy requirements. From this, they may issue attendance or engagement support or issue warnings.
ABOUT THE ROLE
- Develop and deliver digital enrichment sessions and provide links to enrichment resources via Student Hubs
- Contribute to student induction planning
- Help build a sense of community through participation in weekly briefings and through facilitating other student activities
- Co-ordinate Student Voice activities including Digital Student Ambassador programme
- Provide wellbeing support for students 1:1, in small groups, or for the whole cohort. Ensure meticulous record keeping.
- Represent wellbeing and enrichment in relevant meetings, boards, committees and reports
- Support the DSL with reporting, risk assessments, and other digital safeguarding requirements including for any U18 learners.
- Help manage responses in the Student Support and Student Wellbeing inboxes
- Participate in SGDL cross-team panels or other relevant meetings or committees to represent student wellbeing and enrichment
- Support with implementation of Attendance and Engagement Policy, reporting, and any required actions
- Support with extenuating circumstances meetings and reporting
ABOUT YOU
- Level 3 qualification or equivalent work experience (Desirable)
- Excellent IT skills particularly in Microsoft PowerPoint (Essential)
- Mental Health First Aid Training (Desirable but will be provided once in post)
- Assist Training (Desirable but will be provided once in post)
- Deputy Safeguarding Training (Desirable but will be provided once in post)
- Experience of working in an educational setting with students (Essential)
- Experience of reporting and tracking information (Essential)
- Experience of being flexible and working to specific deadlines (Essential)
- Experience of delivering support or enrichment or information sessions to large groups as well as smaller groups and 1:1
- Experience of safeguarding and providing wellbeing support
- Experience of facilitating community-building activities
- Experience in communicating with and liaising with multiple different stakeholders.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Digital Enrichment and Wellbeing Officer employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Enrichment and Wellbeing Officer
✨Tip Number 1
Familiarise yourself with the digital learning landscape, especially in relation to student wellbeing and enrichment. Understanding current trends and challenges in online education will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the educational sector, particularly those involved in digital programmes. Engaging with others in the field can provide insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've supported students in previous roles. Highlighting your experience in delivering enrichment activities or wellbeing support will showcase your suitability for the role.
✨Tip Number 4
Stay updated on safeguarding practices and mental health support strategies. Being knowledgeable about these areas will not only enhance your application but also show your commitment to student welfare.
We think you need these skills to ace Digital Enrichment and Wellbeing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in educational settings, particularly any roles involving student support or wellbeing. Emphasise your skills in community-building and any experience with digital programmes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing student experiences and wellbeing. Mention specific examples of how you've supported students in the past and how you can contribute to the role at Study Group.
Showcase Relevant Skills: Highlight your IT skills, especially in Microsoft PowerPoint, as well as any experience with reporting and tracking information. If you have mental health first aid training or safeguarding experience, be sure to mention these qualifications.
Demonstrate Understanding of Student Needs: Illustrate your understanding of the challenges faced by digital students. Discuss how you would approach providing practical and emotional support, and how you would engage with students to foster a sense of community.
How to prepare for a job interview at Study Group
✨Show Your Passion for Student Wellbeing
Make sure to express your genuine interest in supporting students' wellbeing and enhancing their digital experience. Share any relevant experiences where you've helped students or contributed to their personal development.
✨Demonstrate Your IT Skills
Since excellent IT skills, particularly in Microsoft PowerPoint, are essential for this role, be prepared to discuss your proficiency with these tools. You might even want to bring a sample presentation to showcase your abilities.
✨Highlight Your Community-Building Experience
Discuss any past experiences where you've facilitated community-building activities or led group sessions. This will show your capability to create a sense of belonging among digital students, which is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various student wellbeing scenarios. Think about how you would approach providing support to students facing challenges, and be ready to share specific examples from your past.
