At a Glance
- Tasks: Coordinate student wellbeing and engagement activities to enhance the student experience.
- Company: Join Study Group, a leading international education provider dedicated to student success.
- Benefits: Competitive salary, supportive environment, and opportunities for personal development.
- Other info: Dynamic role with opportunities for growth and collaboration in a diverse team.
- Why this job: Make a real difference in students' lives while fostering a vibrant community.
- Qualifications: Bachelor's degree or equivalent experience, with a passion for student welfare.
The predicted salary is between 30000 - 30000 £ per year.
Senior Wellbeing and Engagement Coordinator
Contract Type
Full-time, Fixed Term for 2 years
Location
Brighton, University of Sussex International Study Centre
Salary
up to£30,000 per annum.
To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre.
The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Student Wellbeing & Engagement Officers.
You will play a vital role in achieving the delivery of the best possible student experience.
The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role
About the role
- Wellbeing, Welfare & Safeguarding
- Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping
- Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading between this role and the Student Wellbeing & Engagement Officers. including but not limited to: student welfare meetings, fitness to study meetings, reasonable adjustments
- Ensure the safeguarding of students in line with Study Group policy, guidance and standard operating procedures.
- Act as Deputy Designated Safeguarding Lead or Designated Safeguarding Lead, with agreement of Centre Director) (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy) As DSL or DDSL, monitor the escalation phone on a rota basis.
Monitor student whereabouts and coordinate the procedure as required.
- Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed.
- Collaborate and share appropriate information with the Senior Coordinator Progression & Transition which may impact individual student performance and support with appropriate interventions.
- Ensure records are kept on Studygroup systems and these are accurate, factual, timely and current,
- Attend network meetings (deputising for DSL as required)
- Use data within year and end of year to identify enhancements to welfare and learning support and drive forward these changes
- Ensure escalation of any concerns to the Student Experience Leader and Central Student Wellbeing team as required.
- Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom.
- Maintain the Wellbeing and Welfare section on the o. VLE
- Engagement
- Organise and deliver wellbeing elements of induction and other wellbeing, enrichment and engagement activities in liaison with Deputy Director SE.
- Produce related wellbeing materials to help develop skills and sense of community in liaison with the Senior Coordinator - Progression & Transition .
- Support Student Ambassadors/Reps and other activities designed to increase engagement in Student life
- Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students.
- Management
- Line manage and motivate the Welfare and Engagement Officers to contribute to ensuring the best possible student outcomes and student experience.
- If acting as DSL, coordinate training of DDSLs and ensure regular meetings to keep them updated of any serious cases in case they need to deputise
- In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience.
- Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
- Facilitate, encourage and support staff to participate in regular personal development activity.
- Recruit new staff as required according to Study Group policies and procedures.
- Contribute to developing, communicating and enacting Study Group's Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings.
- Support local awareness raising of safeguarding and safeguarding practices and procedures.
- Quality Assurance
- Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility.
- Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report.
- Contribute to governance committees and groups as required.
- Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to student welfare and the Student Experience & Wellbeing Strategy.
- Analyse data and feedback from a wide variety of sources to monitor impact relevant to student welfare support.
- General
- To assistthe Student Experience team inorganisinganddeliveringstudent induction, transition and enrichment activities.
- To deal with general student queries – face to face, by email and phone.
- To foster productive relationships with internal and external stakeholders.
- Any other duties as required bythe Student Experience Leader or Centre Director.
About You
- Bachelor degree (or equivalent experience to demonstrate ability to work and think independently)
- Administration or management training or qualification
- Higher level safeguarding training
- Previous line management of staffis desirable
- Supporting students in an educational context
- Working to develop, build and maintain the Student Experience
- Working in a regulated environment
About Us
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.
We are a trusted international educator to students and more than 50 university partners globally.
We deliver high-quality international education solutions that drive success for our partners and students.
We are able to provide students with the resources and guidance they need to succeed.
Our global network of offices and university partnerships ensure that students receive the best educational services available.
- Organisation Compliance
- For successful applicants the following checks will be conducted-
- Criminal Background Check (country specific)
- x2 References
- ID and Right to Work checks
- Education Verification
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace.
We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.
We believe that the best person for the job should be selected based on skills and experience alone.
Your information will be kept confidential and stored securely.
Please see our Privacy Policy.
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Senior Wellbeing and Engagement Coordinator in Brighton employer: Study Group
Study Group is an excellent employer, offering a supportive work culture that prioritises employee development and growth. Located in the vibrant community of Stockton-on-Tees, our Mathematics Tutor & Module Coordinator role provides opportunities for meaningful engagement with students, alongside competitive benefits and a commitment to academic excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Wellbeing and Engagement Coordinator in Brighton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Study Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Study Group!
✨Showcase Your Passion and Expertise
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✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Study Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Wellbeing and Engagement Coordinator in Brighton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Study Group:Before hitting send, make sure to tailor your application specifically to Study Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Study Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
