Head of Program Student Experience and Operations Apply now
Head of Program Student Experience and Operations

Head of Program Student Experience and Operations

Brighton Full-Time 32000 - 46000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead daily operations and enhance student experience in an innovative online program.
  • Company: Join Study Group Digital Learning, a leader in delivering digital education for ambitious students.
  • Benefits: Enjoy remote work flexibility and a competitive salary ranging from £40,000 to £55,000.
  • Why this job: Make a real impact on students' educational journeys while working in a dynamic, supportive environment.
  • Qualifications: Looking for strong leadership skills and experience in digital education or program management.
  • Other info: This is a fixed-term role from January 2025 to November 2025, so apply quickly!

The predicted salary is between 32000 - 46000 £ per year.

Contract type: Full Time (37.5 hours per week) – Fixed Term (January 2025 – November 2025)Location: Remote (Based in the UK)Salary: £40,000-£55,000 per annum DOEGiven the short timelines to recruit , we encourage candidates to apply promptly to ensure consideration.Study Group Digital Learning are proud to be delivering an innovative online program for ambitious high-school students in the Middle East. The program is a part-time, digital course which is designed to provide students in their final years of high school with a comprehensive grounding in the subject knowledge, study skills and insights they need to make a successful undergraduate university application. The program will be delivered through timetabled synchronous lectures, seminars and tutorials as well as through the provision of engaging asynchronous activities. Our commitment to student success will ensure every learner receives an effective and quality assured digital learning experience that supports them in successfully taking the next steps in their educational journey. The Head of Digital Student Experience and Operations will play a vital role in leading the day-to-day- operational delivery and student experience in the Program. This is a challenging leadership role which will help achieve the agreed digital Program key performance indicators (operational, academic, and commercial). The role will ensure operational excellence and rigorous data reporting. With an eye for accuracy, the role will also …

Head of Program Student Experience and Operations employer: Study Group UK Ltd

At Study Group Digital Learning, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. As the Head of Program Student Experience and Operations, you will have the opportunity to lead a dedicated team in delivering transformative educational experiences for students in the Middle East, all while enjoying the flexibility of a remote position based in the UK. We offer competitive salaries, professional development opportunities, and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding work.
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Contact Detail:

Study Group UK Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Program Student Experience and Operations

✨Tip Number 1

Familiarize yourself with the latest trends in digital learning and online education. Understanding the unique challenges and opportunities in this field will help you demonstrate your expertise during discussions.

✨Tip Number 2

Network with professionals in the education technology sector. Engaging with others who have experience in digital student experiences can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed operations and improved student experiences in previous roles. Concrete examples will showcase your leadership skills effectively.

✨Tip Number 4

Stay updated on the key performance indicators relevant to digital education programs. Being knowledgeable about these metrics will allow you to speak confidently about how you can contribute to achieving them.

We think you need these skills to ace Head of Program Student Experience and Operations

Leadership Skills
Operational Management
Data Analysis and Reporting
Project Management
Student Engagement Strategies
Digital Learning Technologies
Communication Skills
Problem-Solving Skills
Attention to Detail
Performance Metrics Development
Team Collaboration
Adaptability
Stakeholder Management
Quality Assurance

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Head of Program Student Experience and Operations. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in educational program management, digital learning, and leadership roles. Use specific examples that demonstrate your ability to deliver operational excellence and enhance student experiences.

Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background and skills to the mission of Study Group Digital Learning. Show your passion for improving student outcomes and your understanding of the challenges in digital education.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at Study Group UK Ltd

✨Understand the Program's Goals

Make sure you familiarize yourself with the objectives of the online program for high-school students. Highlight how your experience aligns with enhancing student success and operational delivery.

✨Showcase Leadership Experience

Prepare examples from your past roles that demonstrate your leadership skills, particularly in managing teams and driving operational excellence. Be ready to discuss how you've achieved key performance indicators in previous positions.

✨Emphasize Data-Driven Decision Making

Since the role involves rigorous data reporting, be prepared to discuss your experience with data analysis and how it has informed your decision-making processes in past roles.

✨Engage with the Interviewers

Ask insightful questions about the program and its challenges. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.

Head of Program Student Experience and Operations
Study Group UK Ltd Apply now
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