At a Glance
- Tasks: Provide IT support and assist with procurement in a dynamic studio environment.
- Company: Join StudioCanal, a leading film and TV production company.
- Benefits: Flexible working options, inclusive culture, and opportunities for growth.
- Other info: Embrace a supportive team atmosphere with a focus on equality and sustainability.
- Why this job: Be the go-to tech guru and make a difference in a creative industry.
- Qualifications: Familiarity with Windows, Microsoft Office, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will assist the Technical & IT Manager in implementing various projects.
Key Responsibilities:
- First point of contact for all IT related queries, dealing with all staff on the ground in the London office providing an efficient customer service experience.
- Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process.
- Liaise with our external IT support company regarding system and user requests.
- Offer PC and Mac support, including software-related queries.
- Prepare for new starters (e.g. creating accounts, liaising with Group IT).
- Set up PCs, Macs and staff mobile phones.
- Assist with meeting room equipment when needed.
- Monitor and change backups.
- Manage the telephone system including amending data and passwords and coordinating with support.
- Install applications (e.g., Office365, Group applications, Adobe software).
- Manual setup of computers, monitors, telephones, cabling, etc. in the office.
- Oversee organisation of the IT area (e.g., auditing, upgrading and tidying up IT equipment & cabling).
- Audit and back up staff mailboxes.
- Audit and liaise with staff regarding housekeeping of files and folders.
- Assist with ad-hoc UK & Group projects.
Qualifications:
- Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable).
- Very good communication skills in person and on the telephone.
- Ability to prioritise and excellent time management skills.
- A passion for IT.
Working from home? You can! We act for equality between women and men, against all forms of discrimination or harassment. We are working for equal opportunities and inclusion for all. We act to reduce our environmental impact and eco-design our products.
IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL in London employer: Studiocanal
StudioCanal is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for IT Support & Procurement Assistants to thrive. With a commitment to employee growth, you will have opportunities to engage in diverse projects while enjoying the flexibility of remote work. Located in London, our office promotes a dynamic environment where your contributions are valued, and your passion for IT can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at StudioCanal. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific queries or issues that might come up. This will show your problem-solving skills and passion for IT during the interview.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your tech skills! If you have any relevant projects or experiences, be ready to discuss them. Whether it’s setting up systems or managing IT equipment, let them know how you can contribute to the team.
We think you need these skills to ace IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support & Procurement Assistant role. Highlight your experience with Windows, Microsoft Office, and any Mac OS knowledge you have. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of interaction with staff, make sure to showcase your communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Studiocanal
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft Office, and Mac OS. Be ready to discuss specific software-related queries and how you've tackled similar issues in the past. This will show your passion for IT and your ability to provide effective support.
✨Show Off Your Communication Skills
Since this role involves being the first point of contact for IT queries, practice clear and concise communication. Think about examples where you've successfully helped someone with a tech issue, and be prepared to share those stories during the interview.
✨Demonstrate Your Organisational Skills
The job requires managing various tasks like setting up new starters and overseeing the IT area. Prepare to discuss how you prioritise tasks and manage your time effectively. Maybe even bring a few examples of how you've organised projects or equipment in the past.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific IT issue or how you'd set up equipment for a new starter. Think through these scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.
