At a Glance
- Tasks: Provide IT support and assist with procurement in a dynamic studio environment.
- Company: Join StudioCanal, a leading film and TV production company.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal growth.
- Other info: Embrace a supportive workplace committed to equality and sustainability.
- Why this job: Be the go-to tech guru and make a difference in a creative industry.
- Qualifications: Familiarity with Windows, Microsoft Office, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will assist the Technical & IT Manager in implementing various projects.
Key Responsibilities:
- First point of contact for all IT related queries, dealing with all staff on the ground in the London office providing an efficient customer service experience.
- Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process.
- Liaise with our external IT support company regarding system and user requests.
- Offer PC and Mac support, including software-related queries.
- Prepare for new starters (e.g. creating accounts, liaising with Group IT).
- Set up PCs, Macs and staff mobile phones.
- Assist with meeting room equipment when needed.
- Monitor and change backups.
- Manage the telephone system including amending data and passwords and coordinating with support.
- Install applications (e.g., Office365, Group applications, Adobe software).
- Manual setup of computers, monitors, telephones, cabling, etc. in the office.
- Oversee organisation of the IT area (e.g., auditing, upgrading and tidying up IT equipment & cabling).
- Audit and back up staff mailboxes.
- Audit and liaise with staff regarding housekeeping of files and folders.
- Assist with ad-hoc UK & Group projects.
Qualifications:
- Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable).
- Very good communication skills in person and on the telephone.
- Ability to prioritise and excellent time management skills.
- A passion for IT.
Working from home? You can! We act for equality between women and men, against all forms of discrimination or harassment. We are working for equal opportunities and inclusion for all. We act to reduce our environmental impact and eco-design our products.
IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL employer: Studiocanal
StudioCanal is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for IT Support & Procurement Assistants to thrive. With a commitment to employee growth, you will have opportunities to engage in diverse projects while receiving support from a dedicated team in the vibrant London office. Enjoy the flexibility of remote work, alongside a focus on equality and sustainability, ensuring your contributions are valued in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at StudioCanal. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific queries or issues that might come up. This will show your problem-solving skills and passion for IT during the interview.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each role, showing why you're the perfect fit for StudioCanal.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT skills and experience relevant to the role. We want to see how your background aligns with the responsibilities listed, so don’t hold back on showcasing your tech know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and procurement. We love seeing enthusiasm, so let us know what excites you about this role at StudioCanal.
Show Off Your Communication Skills:Since this role involves a lot of interaction with staff, make sure your application reflects your communication prowess. Whether it’s in your writing style or examples you provide, we want to see that you can connect with people effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Studiocanal
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft Office, and Mac OS. Be ready to discuss specific software-related queries and how you've handled IT support in the past. This will show that you're not just familiar with the tools but can also troubleshoot effectively.
✨Show Off Your Communication Skills
Since this role involves being the first point of contact for IT queries, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with non-technical staff. This will demonstrate your ability to provide excellent customer service.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your time and prioritise tasks. You might be asked about handling multiple requests or projects simultaneously, so have some examples ready that showcase your ability to stay organised and efficient under pressure.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd set up a new starter's equipment or handle a backup issue. Think through these processes beforehand so you can confidently explain your approach.
