At a Glance
- Tasks: Own the guest journey from enquiry to departure, ensuring seamless service and warm hospitality.
- Company: Evelyn's Table, part of the innovative Studio Paskin.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Collaborate with a talented team and enjoy a vibrant atmosphere.
- Why this job: Be a key player in delivering world-class hospitality and creating memorable experiences.
- Qualifications: Strong communication skills and a passion for exceptional guest service.
The predicted salary is between 27000 - 33000 £ per year.
Evelyn's Table, part of Studio Paskin, is seeking a Reservations Coordinator to own the guest journey from enquiry to departure.
You will manage enquiries, confirm dietary requirements and special requests, and coordinate with the team to ensure seamless service across Evelyn’s Table, The Mulwray, and private events.
The role emphasizes hosting with warmth, attention to detail, and collaboration with the General Manager, Head of Guest Experience, and chefs to deliver world-class hospitality.
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Guest Experience & Reservations Lead in City of Westminster employer: Studio Paskin
The Barbary in Covent Garden is an exceptional employer, offering a dynamic work environment where creativity and collaboration flourish. With a strong emphasis on employee development through training sessions like WSET, team members are encouraged to enhance their culinary skills while working with a passionate group dedicated to delivering outstanding North African cuisine. The vibrant atmosphere of London's dining scene combined with a supportive culture makes it a rewarding place for chefs looking to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Reservations Lead in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Studio Paskin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Studio Paskin
Don't be shy about reaching out to Studio Paskin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience & Reservations Lead in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Studio Paskin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Studio Paskin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
