At a Glance
- Tasks: Lead hospitality and lifestyle services across care homes, ensuring high standards and compliance.
- Company: Join Glenholme Senior Living, a leader in exceptional care across the UK.
- Benefits: Enjoy competitive salary, 33 days leave, birthday off, and professional development opportunities.
- Why this job: Make a meaningful impact on residents' lives through excellent hospitality and lifestyle services.
- Qualifications: Experience in hospitality management, strong leadership skills, and knowledge of food safety regulations.
- Other info: Be part of a supportive team that values innovation and teamwork.
The predicted salary is between 40000 - 45000 Β£ per year.
Overview
Group Hospitality & Lifestyle Manager
Location: Spalding with travel across multiple care homes in the East Midlands
Contract Type: Full-time, Permanent
Salary: Β£40,000 β Β£45,000 per annum (depending on experience)
Reports to: Director of Senior Living
About Us
At Glenholme Senior Living, we are dedicated to providing exceptional residential, nursing, and dementia care across the UK. We believe that nutritious food, a welcoming atmosphere, meaningful experiences, and high-quality housekeeping are at the heart of creating a positive experience for our residents.
We are now looking for an experienced Group Hospitality & Lifestyle Manager to join our team and play a vital role in enhancing the day-to-day lives of those we support.
The Role
This is a senior leadership role where you will oversee hospitality, catering, lifestyle, and housekeeping functions across our care home portfolio. You will be responsible for setting and maintaining consistently high standards, ensuring compliance, and leading teams to deliver excellence in every home.
You Will
- Develop and deliver a group-wide hospitality and lifestyle strategy.
- Design seasonal, nutritious, and culturally appropriate menus that meet the dietary needs of older adults.
- Ensure regulatory compliance across food safety, allergen management, and environmental health standards.
- Lead, train, and inspire catering, housekeeping, and hospitality teams.
- Support engaging and person-centred lifestyle initiatives that enrich residents\β daily lives.
- Manage supplier relationships, contracts, budgets, and procurement.
- Promote best practices in dementia-friendly dining, mealtime experiences, and hospitality.
- Drive efficiency through effective stock control, waste reduction, and cost management.
- Engage with residents, families, and staff to ensure services reflect our values of dignity, quality, and wellbeing.
About You
We are looking for a dynamic and forward-thinking leader who is passionate about delivering excellent hospitality, catering, lifestyle, and housekeeping services within a care setting.
You Will Bring
- Proven experience in catering or hospitality management, ideally within healthcare, care homes, or hotels.
- Strong knowledge of food safety regulations, CQC standards, and allergen legislations
Essential Qualifications And Experience
- Level 3 Award in Food Safety (minimum Level 4 Food Safety in Catering desirable)
- HACCP qualification or equivalent
- NVQ /Diploma in Hospitality, Lifestyle, or Catering Management (or equivalent).
- Nutrition or dietetics training, particularly in relation to older adults.
- Financial acumen to manage budgets and drive cost-efficiency without compromising quality.
- Experience or training in dementia-friendly dining, hospitality, or lifestyle activities
- Excellent leadership skills with the ability to coach, develop, and motivate teams
- A resident-focused approach with the liability to balance operational demands with compassionate care.
Desirable Experience And Qualifications
- Training or experience in activity coordination, resident wellbeing, or dementia care
Benefits
We want our team members to feel supported and valued. In return for your skills and experience, we offer:
- Auto enrolment into our pension scheme.
- Mileage allowance for travel between homes.
- Ongoing professional development and training opportunities.
- 33 days annual leave (including bank holidays)
- Your Birthday off (following a successful probation)
- Life assurance up to Β£10,000 (T&Cs apply)
- Automatic entry into our Employee Assistance Programme offering personal and everyday advice on child support, financial advice, mental health, health, and wellbeing.
- Blue light card reimbursement β discounts on your favourite brands, restaurants, entertainment, leisure, and gyms
- Recognition and reward schemes.
Why Join Us?
At Glenholme, you\βll be part of a supportive and growing organisation that values innovation, teamwork, and the difference that great hospitality and lifestyle services make in care. This is an exciting opportunity to make a meaningful impact across multiple services and to shape the future of our hospitality and lifestyle provision.
How To Apply
If you\βre ready to take the lead in transforming hospitality, lifestyle, and housekeeping services across Glenholme Senior Living, we\βd love to hear from you. Press apply today!
This role requires an enhanced DBS to be conducted.
JOB CODE: GHETO1
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Group Hospitality and Lifestyle Manager employer: studio Birnie
Contact Detail:
studio Birnie Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Group Hospitality and Lifestyle Manager
β¨Tip Number 1
Network like a pro! Reach out to people in the hospitality and care sectors, especially those who work at Glenholme. A friendly chat can open doors and give you insider info about the role.
β¨Tip Number 2
Prepare for the interview by researching Glenholme's values and services. Show us how your experience aligns with our mission to enhance residents' lives through exceptional hospitality.
β¨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or improved services. Be ready to share specific examples that highlight your skills.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Group Hospitality and Lifestyle Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Group Hospitality & Lifestyle Manager role. Highlight your leadership experience in hospitality and any relevant qualifications, like your Level 3 Award in Food Safety.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for enhancing residents' lives through excellent hospitality and lifestyle services. Share specific examples of how you've made a difference in previous roles.
Showcase Your Knowledge: Demonstrate your understanding of food safety regulations and dementia-friendly practices in your application. This shows us that youβre not just qualified but also genuinely care about the well-being of residents.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at studio Birnie
β¨Know Your Stuff
Make sure you brush up on your knowledge of food safety regulations, CQC standards, and allergen legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in a care setting.
β¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired or trained staff to achieve high standards in hospitality or catering. This will demonstrate your ability to motivate and develop others, which is crucial for this senior leadership role.
β¨Connect with Their Values
Familiarise yourself with Glenholme's values around dignity, quality, and wellbeing. During the interview, share how your personal philosophy aligns with theirs, especially regarding resident-focused care and lifestyle initiatives. This connection can set you apart from other candidates.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their current hospitality strategies or how they measure success in their care homes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.