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For Companies At a Glance
- Tasks: Help customers plan amazing trips while maximising bookings and providing top-notch service.
- Company: Join a vibrant travel company known for its fun culture and global presence.
- Benefits: Enjoy exclusive travel discounts, career development, and a comprehensive health cash plan.
- Other info: Experience exciting social events and wellness challenges while growing your career.
- Why this job: Be part of a dynamic team and make travel dreams come true for customers.
- Qualifications: 2 years in sales and a passion for travel are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Consultant role is to work as part of a team to meet all customers' travel requirements, utilising Flight Centre’s preferred product & suppliers. This includes maximising quote to booking conversions and building a sustainable customer portfolio through outstanding customer experience and service levels.
What We're Looking For
- Able to juggle several responsibilities competently
- Focus on monthly KPI targets and driving towards them
- Be able to communicate with team members and work together in close proximity
- Be able to use initiative and self-motivation to reach targets and exceed expectations
- Ability to think ‘outside the box’ and to control situations that may arise
- Be able to process lots of information accurately and ensure invoicing is correct
- Be able to think about why things change and look upon changes positively
- Continually upskills and learns in their relevant discipline (destination expertise, airfare expertise, complex airfares, premium cabins, group travel etc.)
- Passionate about our company and our philosophies
- Be able to build relationships and be professional at all times
Preferred Qualifications
- Minimum 2 years’ experience in sales
- Proven track record in individual sales
- Degree level qualification or equivalent
What You Will Enjoy
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary‑sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Travel Consultant - Air Specialists employer: StudentUniverse
Contact Detail:
StudentUniverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Air Specialists
✨Tip Number 1
Get to know the company culture! Before your interview, check out Flight Centre's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice your pitch! Be ready to share your sales successes and how you’ve built relationships in past roles. We want to hear about your passion for travel and customer service!
✨Tip Number 3
Show off your skills! If you have experience with complex airfares or group travel, make sure to highlight that. We love candidates who can think outside the box and tackle challenges head-on.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows you’re keen and professional, which is exactly what we’re looking for at Flight Centre.
We think you need these skills to ace Travel Consultant - Air Specialists
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for travel and customer service in your application. Share experiences that highlight your love for the industry and how you can bring that passion to our team.
Tailor Your CV: Make sure your CV is tailored to the Travel Consultant role. Highlight relevant experience, especially in sales and customer service, and don’t forget to mention any specific skills that align with our job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Be sure to mention how you can meet our KPI targets and contribute to our vibrant culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at StudentUniverse
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of air travel and the specific destinations you might be dealing with. Familiarise yourself with Flight Centre’s preferred products and suppliers, as this will show your genuine interest and readiness to hit the ground running.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully met or exceeded targets. Think of specific examples where you maximised quote to booking conversions, as this is crucial for the role. Be ready to demonstrate your ability to build a sustainable customer portfolio through outstanding service.
✨Team Player Vibes
Since the role involves working closely with team members, be prepared to talk about your teamwork experiences. Share examples of how you’ve collaborated effectively in the past and how you communicate with colleagues to achieve common goals. This will highlight your ability to fit into their vibrant culture.
✨Embrace Change
The travel industry can be unpredictable, so it’s important to show that you can adapt to changes positively. Think of instances where you’ve had to think outside the box to solve problems or adjust to new situations. This will demonstrate your initiative and self-motivation, which are key traits they’re looking for.