Scott Dunn is seeking a Global CRM & Retention Manager to own guest retention and repeat bookings across our luxury travel brands. Based in London, you will shape the retention strategy, define journeys, and collaborate with Marketing, Guest Loyalty, Sales and Customer Service.
You will analyse data, build segmentation, measure KPIs, and lead cross‑functional delivery while ensuring compliance with data protection rules.
#J-18808-Ljbffr
Global CRM & Retention Lead — Luxury Travel in London employer: StudentUniverse
Corporate Traveller is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to exclusive travel discounts, comprehensive health plans, and clear career development pathways within the global Flight Centre Travel Group, employees are empowered to thrive both personally and professionally. The company's commitment to inclusivity and support ensures a rewarding environment where every team member can contribute to taking business travel to the next level.