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For Companies At a Glance
- Tasks: Manage travel programs for SME clients and build strong customer relationships.
- Company: Join a leading travel consultancy with a focus on people-led service.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the travel industry while developing your career.
- Qualifications: 2+ years in travel consulting, excellent communication, and team skills.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Flight Centre Business Travel (FCBT) is expanding its teams of dedicated travel experts. We are looking for an experienced Travel Consultant/Travel Manager to oversee and enhance the travel programs for a select portfolio of SME clients.
What You Will Be Doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.
What You Will Bring
- 2+ years experience in leisure travel consulting or corporate travel management
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
Business Travel Consultant in London employer: StudentUniverse
Contact Detail:
StudentUniverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in customer service and relationship management. Share specific examples of how you've enhanced travel programs or improved client satisfaction.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. We love seeing enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can bring their expertise to our team. Don’t miss out on the chance to join us!
We think you need these skills to ace Business Travel Consultant in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in leisure travel consulting or corporate travel management. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Customer Service is Key: Since this role is all about building relationships, emphasise your excellent customer service and communication skills. Share examples of how you've gone above and beyond for clients in the past – we love a good story!
Fast-Paced? No Problem!: Let us know how you thrive in fast-paced environments. If you’ve met strict SLAs before, mention it! We’re looking for someone who can keep up with the hustle and bustle of travel management.
Be a People Person: We value strong relationships, so make sure to convey your 'people person' vibe in your application. Share how you’ve developed relationships in previous roles and why you think they’re important in this industry. And remember, apply through our website!
How to prepare for a job interview at StudentUniverse
✨Know Your Travel Stuff
Make sure you brush up on your travel knowledge, especially regarding corporate travel management. Familiarise yourself with the latest trends and tools in the industry, as well as any specific services that Flight Centre Business Travel offers. This will show that you're not just a people person, but also a knowledgeable expert.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate your customer-focused mindset and ability to build strong relationships.
✨Demonstrate Team Spirit
Since this role requires contributing to a cohesive team environment, be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your teamwork skills and how you’ve supported others to achieve common goals.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
