At a Glance
- Tasks: Assist customers with foreign exchange and provide exceptional service in-store.
- Company: Join Travel Money Oz, a leading brand in leisure travel and retail.
- Benefits: Enjoy flexible part-time hours and potential incentives for meeting sales targets.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Strong communication skills, numerical ability, and a knack for problem-solving are essential.
- Other info: This role is perfect for students looking to gain experience in a fun environment.
Customer service β our customers are at the heart of everything we do, so great listening skills and conversational flair are key to giving them an amazing experience in store.
Mathematic ability β you have a knack for numbers and can crunch digits quickly with precision.
Sales targets - you believe hard work should be rewarded, so you are focused on achieving your KPIs to get the incentives you deserve.
Problem solving - you think outside of the box for your customers to find the best solution tailored to their needs.
Time management and organisation β you are focused on managing your time effectively to achieve the best result and stay on top of your work.
Attention to detail β you cross your Tβs and dot your Iβs and understand how important it is to get even the little details right every time.
If this sounds like you, weβre boarding now so apply here to join us on the journey!
Contact Detail:
StudentUniverse Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Foreign Exchange Consultant (Part Time) - Travel Money Oz - Cranbourne, VIC
β¨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel money. Being knowledgeable about current rates and market fluctuations will not only impress during your interview but also show your genuine interest in the role.
β¨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you refine your listening skills and conversational flair, which are crucial for providing an amazing experience to customers.
β¨Tip Number 3
Brush up on your mathematical abilities by practising quick calculations. You might want to use apps or online quizzes that focus on mental maths to ensure you're comfortable crunching numbers on the spot.
β¨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've successfully tailored solutions for customers in the past. This will showcase your ability to think outside the box and meet individual needs effectively.
We think you need these skills to ace Foreign Exchange Consultant (Part Time) - Travel Money Oz - Cranbourne, VIC
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Foreign Exchange Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your customer service experience, mathematical ability, and problem-solving skills in your CV and cover letter. Use specific examples to demonstrate how you've successfully met sales targets or provided excellent service.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Travel Money Oz and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. Attention to detail is crucial, so ensure everything is polished and professional.
How to prepare for a job interview at StudentUniverse
β¨Showcase Your Customer Service Skills
Since the role revolves around customer service, be prepared to share examples of how you've provided excellent service in the past. Highlight your listening skills and any situations where you went above and beyond for a customer.
β¨Demonstrate Your Mathematical Ability
Brush up on basic maths skills, as you'll need to crunch numbers quickly and accurately. During the interview, you might be asked to solve a few numerical problems, so practice doing calculations mentally to show your proficiency.
β¨Discuss Your Sales Experience
Be ready to talk about your experience with sales targets and how you've achieved or exceeded them in previous roles. Share specific examples that demonstrate your focus on KPIs and how youβve been rewarded for your hard work.
β¨Emphasise Problem-Solving Skills
Prepare to discuss scenarios where you've had to think outside the box to solve a problem for a customer. This will show your ability to tailor solutions to meet individual needs, which is crucial for this position.