At a Glance
- Tasks: Create dream itineraries and provide expert travel recommendations for customers.
- Company: Join a vibrant team at Flight Centre, where passion for travel thrives.
- Benefits: Uncapped earnings, travel discounts, health cash plan, and career growth opportunities.
- Why this job: Turn your love for travel into a rewarding career with endless possibilities.
- Qualifications: Passion for travel, sales-focused mindset, and strong organisational skills.
- Other info: Enjoy a fun culture with social events and support for personal growth.
The predicted salary is between 24000 - 42000 £ per year.
Job no: 530308
Brand: Flight Centre Brand
Work type: Full time
Location: London
Categories: Sales and Customer Service
Overview
Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you will land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you will have the full support of your team. So buckle up and read on… your next adventure awaits!
Benefits
- Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
- Great Earnings: The average OTE (on target earnings) for a Travel Consultant in their first 12 months are £35,000.
- Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
- Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
- Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for LA 2025!).
- Be Yourself: Thrive in a workplace that values individualism – come as you are!
- Stay Healthy: Benefit from our Health Cash Plan - claim cash reimbursements for routine and emergency healthcare and work station assessments.
- Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing.
Qualifications
- Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
- Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
- Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
- Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
- Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
Responsibilities
- Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
- Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
- Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
- Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
Apply Now
Apply now for one of the best adventures you’ll ever have. Our fantastic work perks include:
- Uncapped earning potential - starting retainer of £24,000 (commission model is uncapped, meaning earning potential is huge).
- Training and mentorship – you will undergo a fully supported training program and have access to ongoing mentorship and support.
- Discounted travel for family and friends booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- So much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.).
- Dedicated in-house travel team for incredibly discounted trips including family and friend.
Equal Opportunity Statement
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
Accommodation
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
FCB Travel Consultant - London employer: StudentUniverse
Contact Detail:
StudentUniverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FCB Travel Consultant - London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just about the numbers; you’re passionate about travel and ready to roll out the red carpet for customers!
✨Tip Number 3
Practice your pitch! Be ready to share your travel experiences and how they’ve shaped your customer service skills. Make it personal and engaging – they want to see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a fun and supportive team that values your individuality.
We think you need these skills to ace FCB Travel Consultant - London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or trips that have inspired you, and show us how this passion can translate into helping our customers create their dream itineraries.
Be Authentic: We want to know the real you! Don’t be afraid to showcase your personality in your application. Whether it’s your unique travel style or your approach to customer service, being yourself will help you stand out.
Highlight Your Sales Skills: Since we’re all about achieving those sales targets, make sure to mention any relevant experience you have in sales or customer service. Tell us how you’ve successfully met KPIs in the past and how you plan to do the same with us!
Keep It Organised: A well-structured application speaks volumes about your organisational skills. Use clear headings, bullet points, and concise language to make your application easy to read. And remember, apply through our website for the best chance of success!
How to prepare for a job interview at StudentUniverse
✨Know Your Travel Stuff
Brush up on your travel knowledge before the interview. Be ready to share your favourite destinations, travel tips, and any unique experiences you've had. This role is all about passion for travel, so let that shine through!
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences and how you achieved your targets. Think of specific examples where you went above and beyond to close a deal or help a customer. They want to see your drive and determination!
✨Be Organised and Ready
Demonstrate your organisational skills by arriving on time and having all necessary documents ready. You might also want to prepare a few questions about the company culture and career growth opportunities to show you're genuinely interested.
✨Embrace the Company Culture
Familiarise yourself with Flight Centre's values and culture. During the interview, express how you align with their emphasis on individualism and teamwork. Share how you can contribute to their warm and welcoming atmosphere!