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For Companies At a Glance
- Tasks: Manage and enhance travel programs for SME clients while building strong relationships.
- Company: Join a leading travel consultancy with a focus on people-led service.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Why this job: Be the go-to expert for clients and make their travel experiences seamless.
- Qualifications: 2+ years in travel consulting, excellent communication, and customer service skills.
- Other info: Fast-paced team environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Flight Centre Business Travel (FCBT) is expanding its teams of dedicated travel experts. We are looking for an experienced Travel Consultant/Travel Manager to oversee and enhance the travel programs for a select portfolio of SME clients.
What You Will Be Doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.
What You Will Bring
- 2+ years experience in leisure travel consulting or corporate travel management
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
Business Travel Consultant employer: StudentUniverse
Contact Detail:
StudentUniverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their focus on customer service and relationship management. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in travel consulting makes you the perfect fit for managing SME clients. Keep it concise but impactful – we love a confident candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in leisure travel consulting or corporate travel management. We want to see how your background aligns with the role, so don’t hold back on those relevant achievements!
Customer Service is Key: Since this role is all about building relationships, emphasise your excellent customer service and communication skills. Share examples of how you've gone above and beyond for clients in the past – we love a good story!
Fast-Paced? No Problem!: We thrive in a fast-paced environment, so let us know how you handle pressure and meet strict SLAs. A quick anecdote about a time you successfully juggled multiple tasks will show us you’re up for the challenge.
Be a People Person: This role is all about relationships, so make sure to convey your 'people person' vibe in your application. Share how you value teamwork and collaboration, as we’re looking for someone who can contribute to our cohesive team environment.
How to prepare for a job interview at StudentUniverse
✨Know Your Travel Stuff
Brush up on your knowledge of travel management and the specific needs of SME clients. Be ready to discuss your previous experiences in leisure or corporate travel, and how you've successfully managed client relationships.
✨Show Off Your People Skills
Since this role is all about building relationships, prepare examples that showcase your excellent customer service and communication skills. Think of times when you went above and beyond for a client or resolved a tricky situation.
✨Demonstrate Your Adaptability
The travel industry can be fast-paced and unpredictable. Be prepared to share instances where you thrived under pressure or met strict deadlines. Highlight your ability to adapt to changing circumstances while maintaining a high level of service.
✨Team Player Vibes
This role requires a cohesive team environment, so come ready to discuss how you contribute to team dynamics. Share stories of collaboration and how you’ve supported your colleagues in achieving common goals.
