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- Tasks: Enhance resident experience and engage in community activities.
- Company: Leading student accommodation provider in Durham.
- Benefits: Competitive salary, flexible hours, and a vibrant community.
- Why this job: Make a difference in students' lives while developing your customer service skills.
- Qualifications: Strong people skills, problem-solving abilities, and tech-savvy.
- Other info: Join a dynamic team and enjoy a supportive work environment.
The predicted salary is between 26000 - 42000 £ per year.
A leading student accommodation provider is seeking a Customer Service Advisor in Chapel Heights, Durham. This role involves enhancing resident experience and engaging in community activities while demonstrating strong people skills and problem-solving abilities.
The ideal candidate should be tech-savvy and detail-oriented, with a passion for customer service. This position offers a competitive salary with flexible hours to meet business demands throughout the year.
Student Housing: Resident Experience Lead employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Housing: Resident Experience Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the student housing sector. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Show off your people skills! During interviews, share specific examples of how you've enhanced customer experiences in the past. This will demonstrate your passion for service and your problem-solving abilities.
✨Tip Number 3
Be tech-savvy! Brush up on any relevant software or tools that might be used in the role. Mentioning your familiarity with these during your interview can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Student Housing: Resident Experience Lead
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to enhance someone's experience.
Highlight Your People Skills: We want to know about your strong people skills! Use your application to tell us about times you've successfully engaged with others, resolved conflicts, or built community connections.
Be Tech-Savvy: Since we're looking for someone who’s tech-savvy, mention any relevant tools or software you’re familiar with. This could be anything from customer service platforms to social media engagement!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role in enhancing resident experiences.
How to prepare for a job interview at Student Roost
✨Know Your Community
Before the interview, research Chapel Heights and the local student community. Understanding the unique needs and interests of residents will help you demonstrate your commitment to enhancing their experience.
✨Showcase Your People Skills
Prepare examples from your past experiences where you've successfully resolved conflicts or improved customer satisfaction. This will highlight your strong people skills and problem-solving abilities, which are crucial for this role.
✨Be Tech-Savvy
Familiarise yourself with any relevant technology or software that may be used in the role. Being able to discuss how you can leverage tech to improve resident engagement will set you apart from other candidates.
✨Demonstrate Your Passion for Customer Service
Think about what customer service means to you and prepare to share your passion during the interview. Showing genuine enthusiasm for helping others will resonate well with the interviewers and align with the company’s values.
