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For Companies At a Glance
- Tasks: Create exceptional experiences for residents in student accommodation.
- Company: Join Student Roost, where we prioritise community and support.
- Benefits: Earn £11,606.40 annually with overtime pay and flexible hours.
- Why this job: Be part of a caring team that makes students feel at home.
- Qualifications: Passion for customer service and a positive attitude are key.
- Other info: Enjoy a diverse workplace with opportunities for personal growth.
The predicted salary is between 11606 - 11606 £ per year.
Location: Belfast
Salary: £11,606.40 with overtime paid at 1.25x hour rate
Hours: Average of 16 hours per week (contracted to 832 hours annually) between 8am to 8pm.
Working Pattern: Evenings and weekend working is regular
About Student Roost
Student living is about so much more than just a room, it’s about feeling at home. As a Customer Service Advisor, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.
What We’re Looking For
We’re not just looking for experience, we’re looking for the right attitude! If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you!
Please note, successful applicants will be subject to a DBS check. This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July – September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview.
As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board. Apply now and take the first step towards a rewarding career with Student Roost.
Customer Service Advisor - Part Time in Street employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Part Time in Street
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Student Roost. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. Be ready to share these stories during your interview. It’s all about showing that you have the right attitude and passion for helping others.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart can make a great first impression. It shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows that you’re enthusiastic about the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Advisor - Part Time in Street
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating a great experience for our residents.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your ability to support and connect with students.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Student Roost
✨Know Your Stuff
Before the interview, make sure you understand what Student Roost is all about. Familiarise yourself with their mission of creating a home away from home for students. This will help you connect your answers to their values and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since they’re looking for someone who’s passionate about delivering great customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to providing exceptional service.
✨Flexibility is Key
This role involves working evenings and weekends, so be prepared to discuss your availability. Highlight your willingness to adapt to the flexible hours and how you can manage your time effectively, especially during peak seasons when extra hours are needed.
✨Embrace Inclusivity
Student Roost values diversity and inclusivity, so it’s important to convey your understanding and support for these principles. Think about how you can contribute to a supportive environment and be ready to discuss any experiences you have that align with this commitment.
