Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance resident experiences through exceptional support and community engagement.
- Company: Dynamic student accommodation provider in Sheffield.
- Benefits: Consistent salary, flexible hours, and a supportive work environment.
- Why this job: Make a real difference in students' lives while building your customer service skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: No prior property experience needed; resilience under pressure is key.
The predicted salary is between 24000 - 36000 £ per year.
A student accommodation provider in Sheffield is seeking a Customer Service Advisor to enhance residents' experiences through exceptional support and community engagement. This role requires strong communication skills, a friendly demeanor, and the ability to handle various inquiries. While prior property experience is not required, a passion for customer service and the ability to be resilient under pressure is essential.
The role offers a consistent salary model with flexible hours throughout the year, including peak times during the summer.
Resident Experience Advisor for Student Housing in Sheffield employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Advisor for Student Housing in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with residents. This will help you tailor your answers and show that you're genuinely interested in enhancing the resident experience.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when handling inquiries and showcasing your friendly demeanour.
✨Tip Number 3
Be ready to share your passion for customer service! Think of examples from your past experiences where you went above and beyond for someone. This will demonstrate your resilience under pressure and commitment to creating a positive resident experience.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Plus, applying directly shows your enthusiasm and gives us a chance to see your application first-hand. Don’t miss out on this opportunity!
We think you need these skills to ace Resident Experience Advisor for Student Housing in Sheffield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping others. Share any experiences where you've gone above and beyond to assist someone, even if it's not in a property setting. We love seeing that passion shine through!
Be Friendly and Approachable: Since the role is all about enhancing residents' experiences, make sure your application reflects a friendly tone. Use conversational language and show us your personality. We want to know that you can connect with our residents easily!
Highlight Your Communication Skills: Strong communication is key for this role. In your written application, demonstrate how you effectively convey information or resolve issues. Whether it’s through examples or your writing style, we want to see that you can communicate clearly and confidently.
Tailor Your Application to Us: Take a moment to research our company and the role. Customise your application to reflect how your skills and experiences align with what we're looking for. This shows us that you're genuinely interested in being part of our team at StudySmarter!
How to prepare for a job interview at Student Roost
✨Know Your Stuff
Before the interview, make sure you understand what the role of a Resident Experience Advisor entails. Familiarise yourself with the company’s values and how they enhance residents' experiences. This will help you demonstrate your passion for customer service and show that you’re genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Think of examples from your past where you’ve successfully handled inquiries or resolved issues. This will showcase your ability to engage with residents effectively.
✨Be Friendly and Approachable
Your demeanor can make a huge difference in an interview. Smile, maintain eye contact, and be warm in your responses. This will reflect the friendly attitude that’s essential for a Customer Service Advisor and help you connect with the interviewer.
✨Prepare for Pressure Scenarios
Since resilience under pressure is crucial, think of situations where you’ve had to stay calm and composed. Prepare to discuss these scenarios during the interview, as it will highlight your ability to handle various inquiries and challenges that may arise in the role.
