Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create an exceptional living experience for students.
- Company: Join Student Roost, where student living is about feeling at home.
- Benefits: Competitive salary, career growth opportunities, and a supportive culture.
- Why this job: Make a real impact on student wellbeing and community engagement.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager – Student Accommodation
Location: Vincent Place, Southampton
Hours: 37.5 hours
Salary: £40,000 per annum
About Student Roost
Student living is about so much more than just a room, it’s about feeling at home. As Operations Manager, you will be the leader for your site, ensuring the whole operation runs seamlessly. With a laser-focus on Health and Safety, a personal desire for unbeatable Customer Service and extensive Sales and Marketing drive, our Operations Managers are key to ensuring our residents have an exceptional experience with us.
What You’ll Be Doing
- Health and Safety Management
- Leading the management of the site team
- Recruitment & onboarding of new team
- Resident Wellbeing & dispute resolution
- Customer Experience and Community building
- Sales & Building Management
- Events & Community Engagement
- Debt Management
- Budget planning and management
Why Join Student Roost
- Inclusive & Supporting Culture
- Opportunities for Career Growth
- Team Experience
- More Than Just a Job
- Benefits That Support You
What We’re Looking For
We’re not just looking for experience, we’re looking for the right attitude!
Skills & Qualities
- A True Leader – confident in coaching and leading a team of individuals to meet their full potential
- Confident providing exceptional resident experience, handling difficult welfare and wellbeing situations, and resolving complex issues
- Process driven, with a sound understanding of P&L and budgeting
- Tech savvy – ability to learn new systems quickly and confident using Microsoft office applications
- Organised and detail-oriented, with strong commitment to ensuring Health & Safety is paramount at your property
- Extensive Sales and Marketing Drive
- Resilient, able to stay calm whilst dealing with complex welfare or anti-social behaviour issues
As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board.
Applicants will be subject to a DBS check. If you’re a passionate leader who thrives on providing unbeatable customer service and want to be part of a team that truly cares, we’d love to hear from you!
Apply now and take the first step towards a rewarding career with Student Roost.
#J-18808-Ljbffr
Operations Manager - Student Accommodation employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Student Accommodation
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Student Roost on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Managers. Think about how your experience aligns with their focus on Health and Safety and customer service. We want you to shine!
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've successfully managed teams or resolved conflicts. This is your chance to demonstrate that you’re the true leader they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Operations Manager - Student Accommodation
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and driven them towards achieving their goals.
Focus on Customer Experience: Since providing exceptional resident experiences is key for us, share specific examples of how you've handled customer service situations. This will show us that you understand the importance of resident wellbeing.
Be Detail-Oriented: We love organised candidates! Make sure your application is well-structured and free from errors. This reflects your attention to detail, which is crucial for managing health and safety effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Student Roost.
How to prepare for a job interview at Student Roost
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of Student Roost and the role of Operations Manager. Familiarise yourself with their values, especially around health and safety, customer service, and community engagement. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you've coached individuals to reach their potential or resolved complex issues, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Customer Focus
Think of specific instances where you've gone above and beyond for customers or residents. Be ready to share stories that illustrate your commitment to exceptional service and how you handle difficult situations, as this is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to resident wellbeing or how they foster community engagement. It shows that you're proactive and genuinely interested in making a positive impact.
