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- Tasks: Provide top-notch support to residents and handle various responsibilities during night shifts.
- Company: Leading student accommodation provider in Upperton with a focus on resident satisfaction.
- Benefits: Flexible hours, competitive pay, and the chance to enhance your communication skills.
- Why this job: Join a vibrant team and make a real difference in students' lives at night.
- Qualifications: Sociable, detail-oriented, and ready to engage with residents.
- Other info: Great opportunity for personal growth and building valuable experience.
The predicted salary is between 36000 - 60000 £ per year.
A leading student accommodation provider in Upperton is looking for a Night Owl (Customer Service Advisor) to join their team. This full-time position requires working 42 hours a week, primarily at night, engaging with residents to provide exemplary support and service.
The ideal candidate will be sociable, attentive to detail, and capable of handling various responsibilities from event organization to addressing maintenance requests. The role emphasizes excellent communication and a commitment to enhancing the resident experience.
Night Owl Customer Service Advisor — 8pm to 8am (Student Housing) employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Owl Customer Service Advisor — 8pm to 8am (Student Housing)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your sociable nature and attention to detail can shine in the role. We want to show them you’re the perfect fit!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for student housing and helping residents come through. We want them to see how passionate you are about enhancing their experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Night Owl Customer Service Advisor — 8pm to 8am (Student Housing)
Some tips for your application 🫡
Show Your Night Owl Spirit: When applying, let us know why you're excited about working the night shift! Share any experiences that highlight your ability to thrive during those hours and how you can bring a positive vibe to our residents.
Highlight Your Communication Skills: Since this role is all about engaging with residents, make sure to showcase your communication skills in your application. Use examples from past experiences where you’ve successfully resolved issues or provided support.
Be Detail-Oriented: Attention to detail is key in this role. In your application, mention specific instances where your attention to detail made a difference, whether it was in event organisation or handling maintenance requests.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Student Roost
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand what makes them a leading student accommodation provider and think about how your skills align with their mission to enhance the resident experience.
✨Show Off Your People Skills
As a Night Owl Customer Service Advisor, you'll be engaging with residents throughout the night. Prepare examples of how you've successfully communicated with others in past roles, especially in challenging situations. This will demonstrate your sociability and ability to handle various responsibilities.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a maintenance request or organising an event. Think through potential challenges and how you would address them, showcasing your attention to detail and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
