At a Glance
- Tasks: Support residents and deliver exceptional customer service in student housing.
- Company: Leading accommodation provider with a focus on resident experience.
- Benefits: Competitive salary, flexible working hours, and a dynamic team environment.
- Why this job: Join a vibrant team and make a real difference in students' lives.
- Qualifications: Strong people skills, tech-savvy, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
A leading accommodation provider is seeking a Customer Service Advisor in Glasgow, offering a salary of £27,202.50 annually. In this role, you’ll support residents and provide an exceptional customer experience while working in a dynamic, team-oriented environment.
Applicants should possess:
- Strong people skills
- Tech-savvy abilities
- Organizational skills
- A passion for great customer service
This position includes flexible working hours to adapt to business needs while maintaining a consistent salary.
Resident Experience Advisor – Student Housing in Glasgow employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Advisor – Student Housing in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the student housing sector. They can give you insider tips and might even refer you directly, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service. Think about scenarios where you've gone above and beyond for a customer – those stories will make you stand out!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with any software or tools commonly used in student housing. Being tech-savvy is a big plus, so don’t hesitate to mention your experience during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Resident Experience Advisor – Student Housing in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – we love to hear about your experiences!
Highlight Your People Skills: As a Resident Experience Advisor, strong people skills are key. Make sure to mention any relevant experience where you’ve successfully interacted with diverse groups of people. We want to know how you connect with others!
Be Tech-Savvy: In today’s digital world, being tech-savvy is a must! Mention any tools or software you’re familiar with that could help you in this role. We appreciate candidates who can adapt to new technologies quickly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that stands out to us!
How to prepare for a job interview at Student Roost
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Experience Advisor. Familiarise yourself with the key responsibilities and think about how your skills align with providing exceptional customer service in a student housing environment.
✨Show Off Your People Skills
Since this role is all about supporting residents, be ready to share examples of how you've successfully interacted with customers in the past. Think of specific situations where you went above and beyond to ensure a great experience.
✨Tech-Savvy? Prove It!
As a Customer Service Advisor, being tech-savvy is crucial. Be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with customer relationship management (CRM) systems, definitely highlight that!
✨Flexibility is Key
With flexible working hours, it’s important to demonstrate your adaptability. Share examples of how you've managed changing schedules or unexpected challenges in the past, showing that you can thrive in a dynamic environment.