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- Tasks: Support students during night hours, handle inquiries, and run engaging events.
- Company: A vibrant student accommodation provider in Glasgow.
- Benefits: Flexible night shifts, supportive team, and a fun work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Friendly, detail-oriented, and great at problem-solving.
- Other info: Join a team that values community and student well-being.
The predicted salary is between 11 - 16 £ per hour.
A student accommodation provider in Glasgow is seeking a Night Owl - Customer Service Advisor to support residents during night hours, from 8pm to 8am. This role involves being the main point of contact, running events, and assisting with various inquiries.
Ideal candidates are friendly, detail-oriented, and capable of handling challenging situations while providing excellent customer service. Join a supportive team dedicated to creating a welcoming environment for students.
Night Shift: Student Housing Customer Experience Advisor in Glasgow employer: Student Roost
Contact Detail:
Student Roost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift: Student Housing Customer Experience Advisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the student accommodation provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for those tricky questions! Think about how you’d handle challenging situations in customer service. We want to show that we can keep our cool and provide top-notch support, even at night!
✨Tip Number 3
Show off your personality! During interviews, let your friendly side shine through. We’re looking for someone who can create a welcoming environment, so don’t be shy about being yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Shift: Student Housing Customer Experience Advisor in Glasgow
Some tips for your application 🫡
Show Your Night Owl Spirit: When applying, let us know why you're the perfect fit for those night shifts! Share any experiences you've had working late hours or how you thrive in a quieter environment. We want to see your passion for supporting students during those night-time hours.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. Whether it's handling inquiries or running events, we love to see examples of how you've gone above and beyond to help others. Remember, we're all about creating a welcoming atmosphere!
Be Detail-Oriented: In this role, attention to detail is key! When filling out your application, double-check for any typos or errors. A polished application shows us that you care about the little things, which is super important in customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Student Roost
✨Know Your Role Inside Out
Before the interview, make sure you understand what being a Night Shift Customer Experience Advisor entails. Familiarise yourself with the responsibilities mentioned in the job description, like running events and assisting with inquiries. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've handled challenging situations in the past. Think of specific instances where you provided excellent service or resolved conflicts. This will show that you can keep a cool head and maintain a friendly attitude, even during the night shift.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would handle various situations that might arise while supporting residents at night. This could include dealing with noise complaints or helping someone who feels unsafe. Practising these responses will help you feel more confident.
✨Emphasise Team Spirit
The job involves being part of a supportive team, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to create a welcoming environment or organised events. This will show that you’re not just a lone wolf but someone who thrives in a team setting.
