Customer Service Advisor

Overview

• Location: Sheffield
• Salary: £13,113.10 with overtime paid at 1.25x hour rate
• Hours: Average of 19.5 hours per week (contracted to 1,014 hours annually) between 8am to 8pm
• Working Pattern: Shifts are predominantly 4 days on 4 days off, between the hours of 14:00 – 22:00

About Student Roost

Student living is about so much more than just a room, it’s about feeling at home. As a Customer Service Advisor, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

What We’re Looking For

We’re not just looking for experience, we’re looking for the right attitude!

If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you! Please note, successful applicants will be subject to a DBS check.

This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July – September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview.

Additional Information

As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board.

Apply now and take the first step towards a rewarding career with Student Roost.