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- Tasks: Lead delivery management and oversee technology solutions for seamless integration.
- Company: Join the Student Loans Company, a non-profit helping students invest in their futures since 1989.
- Benefits: Enjoy 28 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Shape the future of technology delivery while making a real impact on students' lives.
- Qualifications: Degree in computing or related field with extensive technical leadership experience required.
- Other info: Blended working model: 2 days in office, 3 days remote.
The predicted salary is between 48000 - 72000 £ per year.
Join to apply for the Head of Delivery Management – Enterprise Integration role at Student Loans Company.
Type: 12-month secondment / 12-24-month fixed-term contract
Location: Glasgow / Darlington / Llandudno
Pension: 28.97% employer contribution
Closing Date: 22nd June 2025 (23:59)
Student Loans Company is a non-profit making Government-owned organisation providing loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
SLC now have an exciting opportunity for a Head of Delivery Management (Enterprise Integration) to join us on a fixed-term basis for the next 12-24 months within the Technology Group here at SLC. In this role, you will show excellence and champion the delivery management role, leading the community of practice by building capability, fostering excellence, and ensuring the recruitment of the right people for the right teams. You will support professional development and continuous improvement within your community while overseeing the delivery of technology solutions across all channels of voice and customer operational technologies, ensuring seamless integration and exceptional performance.
A strategic thinker with a deep understanding of omni-channel environments, you will possess excellent leadership skills and a proven track record in managing complex technology projects. You will collaborate with other heads of roles to drive effective cross-functional delivery, acting as a skilled team leader who confidently communicates the value of the role to both digital and non-digital stakeholders while maintaining credibility and influence across departments.
This is your chance to shape the future of technology delivery at SLC—where innovation meets impact, and your leadership makes a difference!
SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.
What you bring:
- Degree-level qualification in computing, engineering, scientific or mathematical discipline (or equivalent industry experience) with proven change leadership capabilities to drive fundamental strategic transformation.
- Extensive technical leadership experience managing delivery teams across multiple simultaneous work streams (10s to 1000s of person days) through full software development lifecycles in mission-critical environments.
- Senior stakeholder management and line management expertise, including mentoring teams, managing budgets over £0.5m, and reporting to executive level while developing agile cultures and practices.
- Enterprise Architecture knowledge with ability to bridge business and technical strategy, plus deep understanding of modern software development practices, project/risk management, and Agile methodologies.
- API integration expertise including knowledge of API-led connectivity patterns, proficiency with MuleSoft Anypoint Platform for API design/management/deployment, and Salesforce APIs (REST/SOAP) for system integration.
- Cloud and contact centre technology experience with Amazon Connect APIs, AWS CCaaS solutions for contact centre setup/management, and Oracle Cloud Infrastructure (OCI) Migration Hub for cloud workload migration.
- Vendor management and delivery track record with experience defining commercial arrangements, managing vendor performance, and successfully delivering/integrating complex products and services in public or private sector environments.
- Specialised technical experience in data transformation and mapping between systems, Java runtime updates execution, and Avaya IVR technology integration with enterprise-scale Agile framework development.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays.
- Option to buy/sell annual leave.
- Flexi-time and enhanced flexible working options available.
- Option to join the Civil Service pension scheme.
- Life insurance cover for 4 x annual salary.
- Enhanced company sick pay and family leave including maternity, paternity and adoption.
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme.
EDI Commitment: SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
Head of Enterprise Integration employer: Student Loans Company
Contact Detail:
Student Loans Company Recruiting Team
ask_recruitment@slc.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Enterprise Integration
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as MuleSoft Anypoint Platform and Amazon Connect APIs. Being able to discuss your hands-on experience with these tools during interviews will demonstrate your technical expertise and readiness for the role.
✨Tip Number 2
Network with current or former employees of the Student Loans Company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully managed complex technology projects in the past. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your capability to lead teams effectively.
✨Tip Number 4
Understand the importance of stakeholder management in this role. Think of instances where you've effectively communicated with both technical and non-technical stakeholders, and be prepared to share these experiences to illustrate your ability to bridge gaps between different departments.
We think you need these skills to ace Head of Enterprise Integration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery management and technology integration. Use keywords from the job description, such as 'API integration', 'cloud technology', and 'stakeholder management' to catch the recruiter's attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the impact you can make at the Student Loans Company. Mention specific examples of your leadership in managing complex technology projects and how they align with the company's mission.
Showcase Your Technical Skills: Clearly outline your technical expertise, especially in areas like API-led connectivity and cloud technologies. Provide concrete examples of how you've successfully implemented these skills in previous roles to demonstrate your capability.
Highlight Leadership Experience: Emphasise your experience in leading teams and managing senior stakeholders. Discuss your approach to mentoring and developing agile cultures, as this is crucial for the Head of Delivery Management role.
How to prepare for a job interview at Student Loans Company
✨Showcase Your Leadership Skills
As a Head of Delivery Management, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams through complex projects, highlighting your ability to mentor and develop others.
✨Understand the Technical Landscape
Familiarise yourself with the technologies mentioned in the job description, such as API integration and cloud solutions. Be ready to discuss your experience with tools like MuleSoft and AWS, as well as how you’ve applied these in previous roles.
✨Prepare for Stakeholder Management Questions
Expect questions about managing senior stakeholders and cross-functional teams. Think of specific instances where you've effectively communicated value and influenced decisions across departments.
✨Emphasise Continuous Improvement
The role requires a focus on professional development and continuous improvement. Be prepared to discuss how you've implemented agile practices and fostered a culture of innovation in your past positions.
