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- Tasks: Be the friendly face of our office, managing enquiries and supporting administrative tasks.
- Company: Join the Student Loans Company, a non-profit helping students invest in their futures.
- Benefits: Enjoy 28 days leave, flexible working, and a generous pension scheme.
- Other info: Embrace a culture of honesty, empowerment, and respect in a dynamic workplace.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Experience in reception, strong communication skills, and attention to detail required.
The predicted salary is between 24785 - 24785 £ per year.
Salary: £24,785.00 GBP Annual pro rata - (£19,828.00 for 0.8 FTE)
Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.
Type: Part time
SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.
Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our Values: Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
About the Role: SLC have an exciting opportunity for a Receptionist to join our Estates Team at our Hillington office, playing a key role in keeping the organisation running smoothly. As a front-of-house professional, you’ll deliver a courteous and efficient switchboard service, welcome staff and visitors, and help maintain a safe, professional working environment. With no two days the same, you’ll support a wide range of administrative and clerical activities, from issuing security passes and managing enquiries to enrolling new starters and getting involved in project work across the Estates function. This role would suit someone with experience in front of house/reception and switchboard duties, strong communication skills, excellent attention to detail, and the ability to prioritise and multitask with confidence.
The post is offered on a 0.8 FTE basis, with a strong preference for candidates who can work Monday to Friday between 0830 - 1430 and is fully onsite. Please note that we cannot offer hybrid or remote working for this role.
What you Bring:
- Experience of reception and switchboard work
- Administrative or Clerical knowledge and experience at an intermediate level.
- Good communication skills and ability to communicate at all levels
- Knowledge of security and emergency procedures
- Ability to prioritise and multitask when speaking with different stakeholders
- Data entry accuracy and attention to detail
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexi-time and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 x annual salary
- Enhanced company sick pay and family leave including maternity, paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
The Legal Bits: We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.
EDI: As a proud Disability Confident Leader, we’re committed to creating an inclusive recruitment experience that empowers people of all abilities. Our team actively promotes accessible hiring practices, supports candidates with disabilities throughout their employment journey to help build a diverse equitable workplace at SLC. SLC will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments.
Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Receptionist in Glasgow employer: Student Loans Company
Contact Detail:
Student Loans Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out SLC's values and think about how you can demonstrate them in your responses. This shows you're not just interested in the job, but also in being part of the team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with common questions and scenarios you might face.
✨Tip Number 3
Be ready to showcase your multitasking abilities. Think of examples from your past experiences where you successfully juggled multiple tasks. This will help you stand out as someone who can handle the dynamic nature of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SLC team!
We think you need these skills to ace Receptionist in Glasgow
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences align with what we’re looking for.
Tailor Your Application: Make sure to customise your application to fit the Receptionist role. Highlight your front-of-house experience and any relevant skills that match our job description. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Student Loans Company
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the Student Loans Company's values: honesty, empowerment, accountability, respect, and trust. Think about how your own experiences align with these values and be ready to share examples that demonstrate your fit.
✨Showcase Your Front-of-House Experience
As a Receptionist, your front-of-house skills are crucial. Prepare specific examples of your previous reception or switchboard duties, highlighting your communication skills and ability to multitask. This will show that you can handle the dynamic environment at SLC.
✨Prepare for Common Questions
Anticipate questions related to prioritising tasks and managing enquiries. Practice your responses to demonstrate your problem-solving abilities and attention to detail. Being well-prepared will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might be involved in, or how SLC supports employee development. This shows your genuine interest in the role and the company.