At a Glance
- Tasks: Lead digital delivery teams to create impactful, user-centric platforms.
- Company: Join the Student Loans Company, a government-owned organisation making a difference.
- Benefits: Enjoy 28 days leave, flexible working, and a generous pension scheme.
- Other info: Be part of a culture that values honesty, empowerment, and inclusivity.
- Why this job: Shape the future of digital services and influence at a system level.
- Qualifications: Experience in leading agile teams and delivering large-scale digital products.
The predicted salary is between 81000 - 117800 £ per year.
Salary: £81,000.00 - £117,800.00 GBP Annual
Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.
Type: Full time
Fixed Term End: 31-08-2027
SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.
Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our Values
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.
About the Role:
Please note this is a 12 month fixed-term position. We’re looking for a senior digital leader to shape and deliver high-impact, service-centric platforms at scale, owning the full lifecycle from strategy through to continuous improvement. You will lead multidisciplinary teams to deliver resilient, secure, and accessible digital services, using data, user insight, and performance metrics to continuously optimise and scale self-service experiences.
Acting as a trusted advisor to executive stakeholders, you’ll build strong cross-government and partner relationships, aligning delivery with policy, transformation roadmaps, and enterprise priorities. You’ll drive the introduction and integration of new technologies (including COTS and SaaS), ensuring seamless adoption while maintaining strong architectural integrity and operational performance. This role will champion enterprise agility—embedding standards, influencing governance, and enabling consistent, value-driven delivery across portfolios and teams.
You’ll also play a key role in evolving capability, shaping workforce strategy, and uplifting digital delivery maturity across disciplines. If you’re ready to influence at system level and leave a lasting mark on how digital services are delivered, we’d welcome your application.
What you bring:
- Demonstrable experience leading agile, multi-disciplinary digital delivery teams in complex or regulated environments, with expertise in enterprise-scale delivery approaches.
- Proven track record of delivering large-scale digital products and services, driving agile cultures and continuous improvement through data, KPIs and OKRs.
- Demonstrable understanding of agile methodologies (e.g. Scrum, Kanban, SAFe) and modern product-centric delivery models.
- Experience of modern technology delivery, including cloud platforms, APIs, integration and reducing technical debt.
- Demonstrable ability to influence at senior level, building effective relationships across business, government and external partners.
- Deep knowledge of DevOps, CI/CD and platform operations, with the ability to translate technical concepts into business outcomes.
- Experience of portfolio, vendor and financial governance, ensuring effective prioritisation and value for money.
- Demonstrable leadership capability, including workforce planning, developing multi-disciplinary teams and driving digital culture change.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexi-time and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 x annual salary
- Enhanced company sick pay and family leave including maternity, paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme.
The Legal Bits: We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.
EDI: As a proud Disability Confident Leader, we’re committed to creating an inclusive recruitment experience that empowers people of all abilities. Our team actively promotes accessible hiring practices, supports candidates with disabilities throughout their employment journey to help build a diverse equitable workplace at SLC. SLC will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
Use of AI in Job Applications: Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Head of Digital Delivery in Glasgow employer: Student Loans Company
At the Student Loans Company, we pride ourselves on being an exceptional employer that champions a culture of honesty, empowerment, and respect. Our commitment to employee growth is evident through our Career Pathways development programme, while our blended working model offers flexibility to balance work and life effectively. With a comprehensive benefits package, including generous leave options and a robust pension scheme, we provide a supportive environment where you can truly unlock your potential and make a meaningful impact in the lives of students across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Delivery in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show how your experience aligns with their mission, especially around digital delivery and agile methodologies.
✨Tip Number 3
Practice your pitch! Be ready to explain your past projects and how they relate to the role. Highlight your leadership skills and ability to drive digital culture change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Digital Delivery in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Head of Digital Delivery role. Highlight your leadership in agile environments and your experience with digital products to show us you’re the right fit!
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use metrics and examples to demonstrate how you've driven success in previous roles, especially in delivering large-scale digital services.
Be Authentic:Let your personality shine through! We value honesty and transparency, so be genuine about your experiences and how they align with our values at SLC. This helps us get to know the real you.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss any important updates about your application status!
How to prepare for a job interview at Student Loans Company
✨Know Your Digital Delivery Stuff
Make sure you brush up on your knowledge of agile methodologies and digital delivery frameworks. Be ready to discuss your experience leading multi-disciplinary teams and how you've driven continuous improvement in past roles. This will show that you understand the complexities of the position.
✨Align with SLC Values
Familiarise yourself with the core values of the Student Loans Company: honesty, empowerment, accountability, respect, and trust. Think of examples from your past experiences that demonstrate these values in action. This will help you connect with the interviewers on a cultural level.
✨Prepare for Technical Questions
Expect questions about modern technology delivery, including cloud platforms and APIs. Be prepared to explain how you've reduced technical debt in previous projects. Showing your technical prowess will be crucial, especially since this role involves integrating new technologies.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you've developed teams in the past. Highlight any experience you have in workforce planning and driving digital culture change. This is key for a senior role like Head of Digital Delivery, so make sure your examples are strong and relevant.
