At a Glance
- Tasks: Build strong relationships with stakeholders to enhance operational efficiency and problem-solving.
- Company: Join the Student Loans Company, a non-profit government organisation dedicated to supporting students.
- Benefits: Enjoy 28 days annual leave, flexible working options, and a generous pension scheme.
- Other info: Embrace a culture of honesty, empowerment, and respect in a diverse workplace.
- Why this job: Make a real difference in students' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and experience in relationship management are essential.
The predicted salary is between 45800 - 46689 £ per year.
Salary: £39,458.00 - 46,689.00 GBP Annual
Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.
Type: Full time
Please note: The advert will close at 11:59PM the night before the listed closing date.
SLC offers a blended working model which will typically be 2 days in the office and 3 days from home.
Student Loans Company is a non‑profit making Government‑owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our values culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.
Responsibilities
- Deliver value by forming a direct, collaborative relationship with stakeholders to maximize efficiencies and address change, operational delivery, problem resolution, and policy assessments.
- Ensure the execution of full end‑to‑end processes for applications, assessment and payment to students and learners is enabled by dependable, timely and accurate information from service partners.
- Ensure the end‑to‑end processes for payment to Delivery Partners achieve SLC “Pay” commitments.
- Maintain high levels of satisfaction from service partners so that SLC receives support, endorsement and insight to enable continuous improvement.
- Possess a full UK driving licence.
Qualifications
- Excellent communication skills; confident and articulate presenter.
- Ability to influence decisions and agree actions with internal customers and external stakeholders.
- Self‑motivated and able to work independently, as well as part of a team.
- Excellent planning and organisational skills.
- Exceptional interpersonal skills and a proven ability to build and maintain relationships and influence internal and external partners and stakeholders.
- Ability to analyse and present information and data clearly and concisely.
- Uses initiative to resolve issues and is confident in ability to make decisions.
- Track record of good time‑management, with ability to deliver to deadlines.
- Experience at providing external‑facing relationship management, and in managing business‑to‑business interactions.
- Focus on continuous improvement and developing working practices, for self and others.
- Flexibility on working hours and ability to travel extensively and regularly within UK (inclusive of NI), often overnight.
Benefits
- 28 days annual leave plus 8 public holidays.
- Option to buy/sell annual leave.
- Flexi‑time and enhanced flexible working options available.
- Option to join the Civil Service pension scheme.
- Life insurance cover for 4 × annual salary.
- Enhanced company sick pay and family leave including maternity, paternity and adoption.
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme.
Equality, Diversity and Inclusion
As a proud Disability Confident Leader, we’re committed to creating an inclusive recruitment experience that empowers people of all abilities. Our team actively promotes accessible hiring practices, supports candidates with disabilities throughout their employment journey to help build a diverse equitable workplace at SLC. SLC will make reasonable adjustments for those who consider themselves to have a disability or long‑term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments. If you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
FE Account Manager in Glasgow employer: Student Loans Company
The Student Loans Company (SLC) is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and well-being. With a strong commitment to its values of honesty, empowerment, and respect, SLC fosters a culture where employees can thrive through flexible working arrangements, generous leave policies, and comprehensive benefits, including a robust pension scheme. Located in the heart of the UK, SLC provides meaningful opportunities to contribute to the education sector while enjoying a balanced work-life dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land FE Account Manager in Glasgow
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Student Loans Company, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Student Loans Company and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace FE Account Manager in Glasgow
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Student Loans Company and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Student Loans Company
✨Get to Know Public Sector Values
Before your interview with Student Loans Company, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Student Loans Company.
