Campaign Coordinator in Glasgow

Location: Glasgow or Darlington or Llandudno - SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.

Salary: 30,201.00 - 35,781.00 GBP Annual

Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.

Type: Full time, Permanent

Closing date: 27th January at 11:59pm

Is it time you unlocked your potential? Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values: Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

• Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
• Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
• Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
• Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
• Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

About the role: SLC are looking to recruit for a Campaign Co‑Ordinator to join our Marketing and Communications team within the wider CX, Policy and Product directorate on a permanent basis. This permanent role sits at the heart of shaping and delivering a continuous programme of impactful campaigns across Apply to Pay, Repayments and CFS.

As a Campaign Co‑ordinator, you’ll play a key role in helping customers navigate their journey with us—spotting opportunities, closing information gaps, and driving timely action through well‑planned, insight‑led campaigns. You’ll work closely with colleagues across the organisation, bringing structure, energy and clarity to campaign activity while ensuring high standards of governance, measurement and delivery.

If you thrive in a fast‑paced environment, enjoy collaborating with others, and want to make a meaningful difference to customer experience, this is a fantastic opportunity to join a team where your contribution truly matters.

What you bring:

• Experience of planning and delivery whilst managing and monitoring teams progress towards a common goal.
• Experience of leading teams in a delivery environment and managing internal and external suppliers.
• Experience in approaches and techniques to manage and develop teams.
• Experience in campaign lifecycle, including testing, scheduling, co-ordination of deliverables and presentation of results.
• Experienced working in a matrix environment.
• Excellent organisational skills.
• Very good analytical, literacy and numeracy skills required to analyse data and effectively communicate findings.
• The ability to make sound decisions.
• Excellent engagement and motivation skills within a team/function setting.
• The ability to build effective working relationships with colleagues, partners and stakeholders.

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

• 28 days annual leave plus 8 public holidays.
• Option to buy/sell annual leave.
• Flexi-time and enhanced flexible working options available.
• Option to join the Civil Service pension scheme.
• Life insurance cover for 4 x annual salary.
• Enhanced company sick pay and family leave including maternity, paternity and adoption.
• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme.

The Legal Bits: We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.