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- Tasks: Lead engagement activities and turn feedback into real improvements for colleagues.
- Company: Join the Student Loans Company, a non-profit making Government-owned organisation.
- Benefits: Enjoy 28 days leave, flexible working, and a generous pension scheme.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a meaningful impact on workplace culture and enhance colleague experiences.
- Qualifications: Experience in gathering insights and strong communication skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Location: Glasgow, Darlington or Llandudno
Pension: A Civil Service Pension with an employer contribution of 28.97%
Advert Closing Date: Friday 15 May 2026
Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our Values
Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.
All candidates must submit a CV and a personal statement of no more than 300 words outlining their suitability for the role.
About the Role
This full‑time, permanent role offers a rewarding balance of insight and action, turning colleague feedback into tangible improvements that make a real difference to people and business outcomes. As a Culture & Engagement Specialist, you will lead organisation‑wide listening and engagement activity, using curiosity, creativity and analysis to design interventions that genuinely improve the colleague experience. There is real scope to explore new ways of doing things and continuously improve, working in a team that values professional curiosity supported by insightful data. You will partner with stakeholders across all SLC directorates, building a strong internal network and enhancing your personal profile as a trusted culture and engagement expert. This is a meaningful opportunity for someone passionate about making things better for people, while strengthening organisational performance.
What you Bring
- Demonstrable skill in gathering, interpreting and using qualitative and quantitative colleague sentiments and insight to inform culture and engagement interventions, practical opportunities for improvement and support evidence‑based programme decision‑making.
- Excellent communication and storytelling skills, able to convey cultural insight, complex data and strategic priorities in an engaging, compelling way to diverse audiences.
- Strong stakeholder management skills, with the ability to work collaboratively across People teams and wider organisation.
- Ability to plan, prioritise and deliver multiple initiatives simultaneously with minimal supervision, meeting agreed timescales and quality standards.
- Sound judgement and professionalism when handling sensitive colleague feedback, ensuring confidentiality, integrity and appropriate escalation where required.
- Ability to adapt approach and messaging to suit different audiences, organisational contexts and levels of change readiness.
- Practical experience delivering culture, engagement or colleague listening activities within a complex organisation.
- Experience gathering, analysing and interpreting colleague feedback from multiple sources, such as surveys, focus groups or qualitative insight.
- Proven experience working with a wide range of stakeholders, building effective relationships and influencing without formal authority.
- Experience translating insight and feedback into practical recommendations and actions that support organisational priorities.
- Experience contributing to cross‑functional projects or programmes, balancing business‑as‑usual delivery with improvement activity.
- CIPD qualification (Level 3 or working towards Level 5) or relevant experience.
- Relevant CPD in engagement, culture, inclusion or wellbeing or demonstrable interest and engagement in engagement, culture, inclusion or wellbeing.
You can expect more from a career with SLC
We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays.
- Option to buy/sell annual leave.
- Flexi-time and enhanced flexible working options available.
- Option to join the Civil Service pension scheme.
- Life insurance cover for 4 x annual salary.
- Enhanced company sick pay and family leave including maternity, paternity and adoption.
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme.
The Legal Bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check. SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
Culture and Engagement Specialist employer: Student Loans Company
Contact Detail:
Student Loans Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Culture and Engagement Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at SLC on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process. This can give you insider knowledge and make you stand out.
✨Tip Number 2
Prepare for the interview by understanding SLC's values inside out. Think of examples from your past that demonstrate how you embody honesty, empowerment, accountability, respect, and trust. This will show you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your impact on culture and engagement. Use data and anecdotes to make your points relatable and memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SLC team. Good luck!
We think you need these skills to ace Culture and Engagement Specialist
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Culture and Engagement Specialist role. Keep it clear, concise, and tailored to showcase how you embody our values.
Nail Your Personal Statement: You've got 300 words to shine, so use them wisely! Share your passion for culture and engagement, and explain how your background makes you the perfect fit for the role. Be authentic and let your personality come through!
Showcase Your Communication Skills: As a Culture and Engagement Specialist, communication is key. Use your application to demonstrate your storytelling abilities. Make sure your writing is engaging and reflects your knack for conveying complex ideas simply.
Apply Through Our Website: We want to hear from you! Make sure to submit your application through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Student Loans Company
✨Know the Values Inside Out
Before your interview, make sure you understand the core values of the Student Loans Company. Be ready to discuss how you embody these values—honesty, empowerment, accountability, respect, and trust—in your previous roles. This will show that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Analytical Skills
As a Culture and Engagement Specialist, you'll need to gather and interpret colleague feedback. Prepare examples of how you've used qualitative and quantitative data in past roles to drive improvements. This could be through surveys or focus groups—make it relatable and impactful!
✨Engage with Storytelling
Your communication skills are key! Practice conveying complex insights in a simple, engaging way. Think about how you can turn data into a compelling narrative that resonates with diverse audiences. This will demonstrate your ability to connect with stakeholders effectively.
✨Prepare for Stakeholder Management
You'll be working with various teams, so think about your experiences in building relationships and influencing without authority. Have specific examples ready that highlight your collaborative approach and how you've successfully navigated different organisational contexts.