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- Tasks: Join our NOC team to monitor key services and troubleshoot issues.
- Company: SLC is a leading organization committed to supporting your career growth.
- Benefits: Enjoy 28 days of leave, flexible working, and a robust pension scheme.
- Why this job: Be part of a dynamic team with opportunities for development and a positive work culture.
- Qualifications: Good knowledge of desktop applications; Unix and ServiceNOW experience is a plus.
- Other info: Flexible shifts and a commitment to inclusivity in recruitment.
The predicted salary is between 19740 - 32860 £ per year.
Role: Associate Infrastructure Engineer (NOC Analyst), SLC now have an exciting opportunity for an Associate Infrastructure Engineer to join our NOC team within the Technology Group in SLC. In this role, you will work as part of the team responsible for the monitoring of SLC s key services and applications including Network, Unix and Database infrastructures on a mixture of night and day shifts covering a 24 x 7 period. You will be highlighting and escalating issues to designated ICT contacts as appropriate along with the running, analysing and troubleshooting of core overnight batches.
SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.
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Good working knowledge of standard desktop applications (MS Office suite, Lotus Notes)
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Must demonstrate initiative and ability to work with minimal supervision
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Ability to maintain focus during quiet periods and keep a constant approach to tasks
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Ability to complete all duties, including repetitive tasks, accurately and timely
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High standard of verbal and written communication with flexibility in working approach
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Experience of structured analysis
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Understanding of Unix and working knowledge of ServiceNOW are nice to have., Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Alongside your salary of £32,900, Student Loans Company contributes £9,531 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
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28 days annual leave plus 8 public holidays
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Option to buy/sell annual leave
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Flexi-time and enhanced flexible working options available
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Option to join the Civil Service pension scheme
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Life insurance cover for 4 x annual salary
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Enhanced company sick pay and family leave including maternity, paternity and adoption
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Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk., + Name : ask_recruitment@slc.co.uk
- Email : ask_recruitment@slc.co.uk
Recruitment team
- Email : ask_recruitment@slc.co.uk
Apply at advertiser’s site
Associate Infrastructure Engineer (NOC Analyst) employer: Student Loans Company
Contact Detail:
Student Loans Company Recruiting Team
ask_recruitment@slc.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Infrastructure Engineer (NOC Analyst)
✨Tip Number 1
Familiarize yourself with the key services and applications that SLC monitors, especially in Network, Unix, and Database infrastructures. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Highlight any experience you have with structured analysis and troubleshooting, particularly in a NOC environment. Be prepared to discuss specific examples where you've successfully identified and resolved issues.
✨Tip Number 3
Since the role involves working with minimal supervision, think of instances where you've shown initiative and self-motivation. Share these experiences to illustrate your ability to work independently.
✨Tip Number 4
If you have any familiarity with ServiceNOW, make sure to mention it. Even if your experience is limited, showing a willingness to learn and adapt can set you apart from other candidates.
We think you need these skills to ace Associate Infrastructure Engineer (NOC Analyst)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Associate Infrastructure Engineer position. Highlight the key responsibilities and required skills, such as monitoring services, troubleshooting, and communication abilities.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that align with the job requirements. Emphasize any experience you have with Unix, ServiceNOW, or structured analysis, as well as your ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background and skills make you a great fit for the NOC team at SLC.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your communication is clear and professional, reflecting the high standards expected in the role.
How to prepare for a job interview at Student Loans Company
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of Unix systems and any relevant experience you have with ServiceNOW. Being able to discuss these topics confidently will demonstrate your technical capabilities.
✨Demonstrate Initiative
Since the role requires working with minimal supervision, be prepared to share examples from your past experiences where you took the initiative to solve problems or improve processes without being prompted.
✨Communicate Clearly
Given the importance of verbal and written communication in this role, practice articulating your thoughts clearly. You might be asked to explain complex issues, so clarity is key.
✨Prepare for Shift Work Discussion
As the position involves a mix of night and day shifts, be ready to discuss your flexibility and how you manage your time and energy during different shifts. This shows your readiness for the demands of the job.
