Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with education providers, delivering training on student finance and building strong stakeholder relationships.
- Company: Join the Student Loans Company, a non-profit helping students invest in their futures since 1989.
- Benefits: Enjoy flexible working, generous leave, and a robust pension scheme with additional perks.
- Why this job: Make a real impact on students' lives while growing your skills in a supportive culture.
- Qualifications: Strong communication, relationship management, and organisational skills are essential; experience in similar roles is a plus.
- Other info: Extensive travel across the UK is required, often overnight.
The predicted salary is between 32200 - 39600 £ per year.
Account Manager
Llandudno / Darlington / Glasgow
Salary:
£38,216 – £45,219 per annum
Pension:
A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.
Type:
Full time
Fixed Term End:
27-06-2026
**Please note: The advert will close at 11:59PM the night before the listed closing date.**
SLC offer a blended working model which will typically be 2 days in the office and 3 days from home.
Is it time you unlocked your potential?
Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our Values
Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.
About the role:
We have an exciting Fixed Term opportunity for an Account Manager. This is for approx. 12 months.
Working within the Partner Services division, you will deliver an engagement programme of student finance information and guidance training (IAG) and awareness sessions to education providers and partners. Delivering all aspects of student finance IAG, the programme consists of personalised briefing sessions, seminars, workshops and provider / partner conferences.
As Account Manager, you will deliver value by forming a direct, collaborative relationship with stakeholders. This will maximise efficiencies and address change, operational delivery, problem resolution and policy assessments ensuring that:
- The execution of full end-to-end processes for applications, assessment and payment to students and learners is enabled by dependable, timely and accurate information from service partners.
- The end-to-end processes for payment to Delivery Partners achieve SLC “Pay” commitments.
- The levels of satisfaction from service partners are high enough for SLC to receive support, endorsement and insight to enable continuous improvement.
Please note that extensive travel will be required to NW England and North Wales areas.
What you bring:
- Excellent communication skills; confident and articulate presenter.
- Ability to influence decisions and agree actions with internal customers and external stakeholders
- Self-motivated and able to work independently, as well as part of a team.
- Excellent planning and organisational skills.
- Strong interpersonal skills and a proven ability to build and maintain relationships and influence internal and external partners and stakeholders.
- Ability to analyse and present information and data clearly and concisely.
- Uses initiative to resolve issues and is confident in ability to make decisions.
- Track record of good time-management, with ability to deliver to deadlines.
- Experience at providing external-facing relationship management, and in managing business-to-business interactions.
- Focus on continuous improvement and developing working practices, for self and others.
- Flexibility on working hours and ability to travel extensively and regularly within UK, often overnight.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexi-time and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 x annual salary
- Enhanced company sick pay and family leave including maternity, paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
- To find out what’s it’s like to work at Student Loans Company click here SLC Careers
The Legal Bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.
SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
#J-18808-Ljbffr
Account Manager employer: Student Loans Company
Contact Detail:
Student Loans Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the Student Loans Company’s values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around honesty, empowerment, and accountability.
✨Tip Number 2
Prepare to discuss your experience in relationship management and how you've successfully influenced stakeholders in previous roles. Use specific examples that highlight your communication skills and ability to build rapport.
✨Tip Number 3
Research the current trends and challenges in student finance and education. Being knowledgeable about these topics will allow you to engage in meaningful conversations and showcase your expertise during interviews.
✨Tip Number 4
Be ready to demonstrate your organisational skills and time management abilities. Prepare examples of how you've effectively managed multiple projects or deadlines, especially in a fast-paced environment.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, focus on your previous experience in relationship management and stakeholder engagement. Provide specific examples of how you've successfully influenced decisions and resolved issues in past roles.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to present information clearly. Use concise language and structure your documents well to demonstrate your communication prowess.
Align with Company Values: Familiarise yourself with the values of the Student Loans Company and incorporate them into your application. Show how you embody qualities like honesty, empowerment, and accountability through your past experiences.
How to prepare for a job interview at Student Loans Company
✨Understand the Values
Familiarise yourself with the core values of the Student Loans Company, such as honesty, empowerment, and accountability. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a relevant topic to demonstrate your ability to convey information effectively during the interview.
✨Prepare for Relationship Management Questions
Expect questions about your experience in managing relationships with stakeholders. Think of specific examples where you successfully influenced decisions or resolved conflicts, highlighting your interpersonal skills and ability to build rapport.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you've used initiative to resolve issues. Prepare a few scenarios where you identified a problem, took action, and achieved a positive outcome, showcasing your analytical and decision-making skills.
