At a Glance
- Tasks: Build strong relationships with universities and colleges to support student finance processes.
- Company: Join the Student Loans Company, a non-profit helping students invest in their futures.
- Benefits: Enjoy 28 days annual leave, flexible working, and a great pension scheme.
- Other info: Dynamic role with opportunities for travel and personal growth.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Strong communication skills and experience in relationship management are essential.
The predicted salary is between 28800 - 43200 £ per year.
Student Loans Company is a non-profit making Government‑owned organisation that provides loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.
Our Values: Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:
- Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
- Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
- Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
- Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
- Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.
About the role: We have an exciting opportunity for an Account Manager where you will deliver value by forming a direct, collaborative relationship with higher education providers (HEPs, including universities / colleges). You will be responsible for the two‑way service interactions between the Student Loan Company (SLC) and HEPs, ensuring that timely and accurate student data is provided to enable the payment of tuition fees, loans and grants which supports the student’s education journey.
In addition, you will deliver training and guidance to HEPs through an annual engagement programme that will enable and equip HEPs to meet the requirement of SLC Service Standards, ensuring that:
- The execution of full end‑to‑end processes for student finance applications, assessment and payment to students and learners is enabled by dependable, timely and accurate information from service partners.
- The end‑to‑end processes for payment to Delivery Partners achieve SLC “Pay” commitments.
- The levels of satisfaction from service partners are high enough for SLC to receive support, endorsement and insight to enable continuous improvement.
Please note that this role requires a Full UK Driving Licence as you will be required to travel within a defined region within the UK.
What you bring:
- Excellent communication skills; confident and articulate presenter.
- Ability to influence decisions and agree actions with internal and external customers and service partners.
- Self‑motivated and able to work independently, as well as part of a team.
- Excellent planning and organisational skills.
- Excellent interpersonal skills and a proven ability to build and maintain relationships and influence internal and external partners and stakeholders.
- Ability to analyse and present information and data clearly and concisely.
- Uses initiative to resolve issues and is confident in ability to make decisions.
- Track record of good time‑management, with ability to deliver to deadlines.
- Experience at providing external‑facing relationship management, and in managing business‑to‑business service interactions.
- Focus on continuous improvement and developing working practices, for self and others.
- Flexibility on working hours and ability to travel extensively and regularly within UK, often overnight.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexi‑time and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 × annual salary
- Enhanced company sick pay and family leave including maternity, paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
To find out what it’s like to work at Student Loans Company click here SLC Careers.
The Legal Bits: We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check. SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long‑term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Management, Business Development, and Customer Service Financial Services, Government Administration, and Education
Account Manager employer: Student Loans Company
At Student Loans Company, we pride ourselves on being an exceptional employer that values integrity, empowerment, and respect. Our supportive work culture fosters professional growth through our Career Pathways development programme, while our flexible working options and comprehensive benefits package, including generous leave and pension schemes, ensure a healthy work-life balance. Located in Glasgow, we offer a unique opportunity to contribute to the education sector, making a meaningful impact on students' futures.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Student Loans Company. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Student Loans Company.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Student Loans Company's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Student Loans Company
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Student Loans Company.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Student Loans Company will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Student Loans Company employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
