At a Glance
- Tasks: Manage lettings, property upkeep, and customer service to achieve financial targets.
- Company: Join Student Cribs, the UK's largest non-PBSA owner-operator with a vibrant culture.
- Benefits: Competitive salary, performance bonus, company phone, and laptop provided.
- Other info: Dynamic role with opportunities for growth and varied daily tasks.
- Why this job: Be at the heart of a growing company and make a real impact in property management.
- Qualifications: Strong team player with budget management skills and excellent customer service focus.
The predicted salary is between 30000 - 40000 £ per year.
Student Cribs is the UK’s largest non-PBSA owner-operator, managing over 5300 beds across 24 university cities. PE-backed and growing, we are now expanding into professional lettings — targeting working professionals and key workers seeking high-quality accommodation.
The Role
As our Portfolio Manager, you’ll be at the heart of everything we do — working across lettings, property management & customer service to hit rent income targets, keep our properties looking their best, and bring new acquisitions seamlessly into the business. You’ll manage our ambassador and agent network, lead the annual tenant handover each summer, and make sure we’re always compliant and operationally on point. Add in some market research, digital process rollouts, and keeping on top of escalated issues — and no two days will ever look the same.
Key Responsibilities
- Working across lettings, property management & customer service to keep the portfolio running smoothly
- Hitting (and exceeding) rent income and expenditure targets
- Making sure our properties always look & feel their best
- Managing our ambassador and agent network to smash letting & financial goals
- Leading the annual tenant handover each summer
- Keeping us compliant, operationally sharp & ahead of the curve on market activity
- Supporting the rollout of new digital processes & resolving escalated issues quickly
Role Requirements
- Great teamworking skills – able to work well with a wide range of people
- Strong budget management credentials & accountability
- Confident, particularly when talking on the phone
- Can adapt to new taskson a daily basis
- Committed to providing excellent level of customer service frominitialcontact through to tenancy end
- Able to manage multiple projects running concurrently
- Strong HMO and/or PBSA sector experience
- Location:Central LondonHQ
- Discretionaryperformance-basedbonus of up to 25% (from year 1)
- Hours: 09:00am to 18:00 Monday to Friday with the ability to work some weekends whererequired(especially during mid-June and mid-August).
- Company phone & Laptop provided
- Full UK driving licensedesiredbut not essential
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Portfolio Manager – Exeter – £30-40K employer: Student Cribs
At Student Cribs, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Exeter. Our commitment to employee growth is evident through our supportive culture and opportunities for professional development, alongside competitive benefits such as a performance-based bonus and modern work tools. Join us to be part of a rapidly expanding team that values collaboration and innovation in the property management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Manager – Exeter – £30-40K
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Student Cribs.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Student Cribs? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Student Cribs's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Portfolio Manager – Exeter – £30-40K
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Portfolio Manager – Exeter – £30-40K role at Student Cribs, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Student Cribs
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Student Cribs operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Student Cribs. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Student Cribs.
