Student Castle in Exeter is seeking a Customer Service Advisor to join our on-site team. You will handle student queries by phone, email, post and in person, directing them to the appropriate manager when needed.
The role covers front-of-house duties, managing payments, updating booking systems and assisting with administrative tasks for financial control, moves in and move outs, and social media monitoring.
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Student Housing Front Desk & Admin Specialist in Exeter employer: Student Castle
At Student Castle, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work environment. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation. Located in vibrant student communities, we offer unique advantages such as engaging with diverse student populations and the chance to make a meaningful impact on their university experience.