Facilities & HSE Manager - South West in England

Join the vibrant team at Student Castle Property Management Services Ltd (SCPMS), an esteemed player in the Purpose-Built Student Accommodation sector. Our unwavering aim is to create a warm and welcoming "home away from home" experience for all our student residents.

Main duties and responsibilities

• To implement a framework for and provide leadership on the maintenance of building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services across our schemes nationally.
• Determine maintenance policy, strategy and objectives linked to organisational objectives and whole life considerations.
• Implementing maintenance policy through establishing maintenance plans – to ensure agreed availability at a minimum resource cost.
• Providing advice and recommendations on issues relating to the management of maintenance policy.
• Develop and implement systems that will measure the performance of the maintenance organisation.
• Interpret results from performance measurement of the maintenance organisation and provide reasoned advice and recommendations.
• Co-ordinate, record and audit the delivery of all Planned and Preventative (PPM) and statutory maintenance across the schemes.
• Work alongside local managers and staff to ensure a responsive, high quality reactive maintenance is delivered across the scheme.
• Oversee both in-house and outsourced technical and maintenance functions, always ensuring the highest quality of service.
• Provide advice, support, monitoring and instruction for local facilities staff in the schemes in their discharge of facilities-related activities including, but not limited to, fire alarm testing, fire door inspections, operation of M&E systems (CCTV, BMS, access control etc), and liaison with contractors.
• To act as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.
• Ensure that all necessary staff are sufficiently trained and familiar with building infrastructure and hard services at the level required to discharge their duties.
• Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.
• Provide regular reports to senior management related to the status of the schemes, any associated risks and recommendations for lifecycle planning and capital expenditure.
• Preparing cost reports or monitoring maintenance/capital and operating budgets, on works progress, showing any deviation from expected progress or expenditure.
• Creation and implementation of lifecycle plans alongside relevant colleagues.
• Determine and implement the type of maintenance regime and organisation that is required, including CAFM/BIM requirements.

Facilities Management

• To implement a framework for and provide leadership on the maintenance of building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services across our schemes nationally.
• Determine maintenance policy, strategy and objectives linked to organisational objectives and whole life considerations.
• Implementing maintenance policy through establishing maintenance plans – to ensure agreed availability at a minimum resource cost.
• Providing advice and recommendations on issues relating to the management of maintenance policy.
• Develop and implement systems that will measure the performance of the maintenance organisation.
• Interpret results from performance measurement of the maintenance organisation and provide reasoned advice and recommendations.
• Co-ordinate, record and audit the delivery of all Planned and Preventative (PPM) and statutory maintenance across the schemes.
• Work alongside local managers and staff to ensure a responsive, high quality reactive maintenance is delivered across the scheme.
• Oversee both in-house and outsourced technical and maintenance functions, always ensuring the highest quality of service.
• Provide advice, support, monitoring and instruction for local facilities staff in the schemes in their discharge of facilities-related activities including, but not limited to, fire alarm testing, fire door inspections, operation of M&E systems (CCTV, BMS, access control etc), and liaison with contractors.
• To act as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.
• Ensure that all necessary staff are sufficiently trained and familiar with building infrastructure and hard services at the level required to discharge their duties.
• Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.
• Provide regular reports to senior management related to the status of the schemes, any associated risks and recommendations for lifecycle planning and capital expenditure.
• Preparing cost reports or monitoring maintenance/capital and operating budgets, on works progress, showing any deviation from expected progress or expenditure.
• Creation and implementation of lifecycle plans alongside relevant colleagues.
• Determine and implement the type of maintenance regime and organisation that is required, including CAFM/BIM requirements.

Procurement

• Constantly explore opportunities to drive cost efficiencies via in sourcing v’s outsourced solutions to deliver best in class services in the most efficient and effective manner possible.
• Determine appropriate contract strategies.
• Identify opportunities for service level improvements and cost savings.
• Manage the tender process.
• Manage contracts and resolve disputes.

Health & Safety & Compliance

• Lead and monitor health, safety & compliance activities across the organisation in accordance with all relevant legislation.
• Liaise with and provide guidance for local scheme staff and other relevant colleagues on H&S matters including the impact of design on operations, current legislation and embedding a positive health and safety culture.
• Implement local procedures for the management of significant risks including those related to fire, asbestos, water hygiene.
• Ensure the Accident, Incident and Near Miss Reporting Procedure is followed locally and lead on the initial, first-stage investigation of incidents as required.
• Coordinate the organisation and evaluation of fire evacuation drills and testing of emergency procedures.
• Carry out regular inspections and H&S audits across the schemes and ensure findings are actioned accordingly.
• Drive the continuous improvement of H&S management systems and compliance standards across the schemes.
• Review and maintain up-to-date Standard Operating Procedures relative to facilities management activities at scheme level, using standardised templates.
• Proactively review competency levels and training requirements of scheme management teams.
• Increase H&S awareness and promote a positive H&S culture throughout the local teams including the delivery of toolbox talks.
• Liaise with regulatory authorities as required including HSE, local authorities, Environment Agency and Fire and Rescue Services.

Project Management & Development

• Support and assist in the delivery of project works throughout the schemes including refurbishments, major works, building improvements and CapEx.
• Provide input on data collection exercises feeding into project specification including local finishes and condition of building elements.
• Advising on the need for statutory and other consents and approvals.
• Completing of Design Risk Assessments of the proposed designs, to satisfy the requirements of the regulations, in connection with the future maintenance of the building.
• Review O&M and handover documentation related to the above ensuring that day-to-day estate operations are adapted as required.
• Lead on all facilities management areas during onboarding/mobilisation of new schemes.
• Assist on any ad-hoc tasks as required by the supervisor.

What we are looking for:

• We are looking for a proactive and safety-focused Facilities or Health & Safety professional to join our team.
• The ideal candidate will have a strong understanding of building health and safety practices and a background in facilities management, with at least two years’ experience in a similar role.
• You’ll be confident managing contractors, knowledgeable about safety management systems, and committed to promoting a culture of safe working.
• A clean driving licence and access to a car are essential.
• We’re seeking someone who is self-motivated, disciplined, and committed to ongoing professional development, with a passion for coaching others and maintaining high safety standards.
• Desirable qualifications include NEBOSH or IOSH certification, familiarity with ISO 18001/14001/9001 standards, and professional memberships such as IOSH, IFE, FPA, or IWFM.
• Experience within the PBSA sector, along with skills in training others, developing processes, conducting audits, and staying current with legislation and best practice, will be highly valued.