About Us: Join the vibrant team at Student Castle & Capitol Students, an esteemed player in the Purpose-Built Student Accommodation sector. We are seeking a dedicated professional to fill the position of Property Manager for our Brighton Property. Office Administration -Manage the administration, housekeeping, maintenance, and security teams. This includes setting out their tasks and responsibilities and preparing working rotas as necessary. -Develop, review and update office documents as necessary. -Manage timesheets and ensure correct hours are submitted to payroll. -Oversee financial administration procedures such as invoices, banking reconciliations, expenses and petty cash. -Ensure that student’s rent is paid on time and follow the credit control procedures for any rent arrears. -Hold regular team meetings to ensure staff are updated on any changes to company policies and procedures. -Provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy. -Provide support, signposting and advice to customers to assist them in dealing with student life e.g. mental health, financial advice, learning support, university life -Take disciplinary action against students who breach their Licence Agreement and Acceptable Behaviour Policy -Organise social events with student input. -Utilise online materials and social media to promote the Capitol Students and Student Castle brand. -Facilities Management Support -Log and inform facilities team of maintenance issues. -Manage and utilise property maintenance software in order to ensure compliance across all servicing and Health and Safety aspects. -Liaise with contractors for maintenance issues unable to be dealt with in house. -Manage service contracts to ensure all plant equipment, safety equipment, fire safety systems are maintained according to statutory requirements. -Assist with ad hoc requests as necessary for business needs, especially at peak times such as student move in and move out weekends. -Perform and document regular inspections of student flats. -Manage summer deep clean and maintenance programme of works. -Organise any on site training needed for staff as well as keeping training records up to date and ensure staff complete training within the set timelines. A degree level qualification in a related field is desirable PBSA/ University Accommodation Sector/ hospitality/ BTR Experience When you become part of our dynamic family, you'll enjoy a comprehensive benefits package designed to enhance your well-being and celebrate life's milestones. 33 Days of Annual Leave including Bank Holidays: Because work-life balance matters. · Discretionary Bonus Scheme: Recognizing and rewarding your hard work. · Health and Wellbeing Initiatives: Your health matters to us. · Virtual GP Access: Easy and convenient healthcare at your fingertips. · Health Cash Plan: Taking care of your health expenses. · Company Paid Sick Leave: We support you during challenging times. · Enhanced Maternity/Paternity Pay: Welcoming the newest members of your family. · Maternity Wardrobe Support: A Gift at the Birth of Your Baby: Because new beginnings deserve a celebration. · Entire Day Off for Your Child’s First Day at School: Access to Deals & Discounts:
