Help Studdy learners and parents get started quickly and keep getting value: onboarding, account help and questions over chat, email and calls.
You are the reason a learner's problem is solved in minutes, not days.
Requirements:
- Excellent English communication, spoken and written.
- Basic French: an A2 French certificate is required before your visa application. You can learn it after you are selected, with any provider you choose.
- 1+ years in customer support or customer success
- Excellent written and spoken English
- Patient, warm and solution-focused
Responsibilities:
- Onboard new learners, schools and parents
- Answer questions on chat, email and phone
- Log and follow up on issues until they are solved
- Spot repeated problems and suggest fixes
Benefits:
- Private health insurance
- Generous paid holiday
- Learning budget for courses and certifications
- Free Studdy subscription for your family
Studdy never charges candidates any fee.
