At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic sales environment.
- Company: Join Studbolt Scotland Limited, a leading distributor in the Petrochemical and Oil & Gas sectors.
- Benefits: Full-time role with competitive hours and a supportive team atmosphere.
- Other info: Opportunity to grow your career while working in a fast-paced, collaborative setting.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Sales experience in a B2B environment and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries. You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time.
RESPONSIBILITIES
- Handling existing sales & developing new opportunities
- Liaising with customers regarding orders, pricing, delivery, and documentation
- Efficient management of customer orders
- Processing all quotations and sales orders
- Proactively following up enquiries to ensure they have been closed
- Work closely with customers & suppliers and build strong relationships
- Purchase stock and non-stock items from suppliers
- Handle customer queries and non-conformances
- Identify new accounts via business development
- Review and contact non-spend and inactive accounts to generate new business
REQUIREMENTS
- Previous experience with similar products or within a similar industry
- Experience of sales & purchasing in a B2B environment
- Comfortable working independently and as part of a team
- Good organisational skills & ability to work calmly under pressure
- The ability to handle customers well throughout the sales and after-sales process
- Good communication (written & verbal), decision-making and interpersonal skills
- Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.
WORKING HOURS
38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)
Job Type: Full-time
Internal sales/purchasing administrator in Stirling employer: Studbolt
Studbolt Scotland Limited is an exceptional employer, offering a dynamic work environment in Grangemouth where employees can thrive in the fast-paced Petrochemical and Oil & Gas industries. With a strong focus on employee development, we provide opportunities for growth through hands-on experience in sales and customer relationship management, all while fostering a supportive team culture that values collaboration and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal sales/purchasing administrator in Stirling
✨Tip Number 1
Get to know the company inside out! Research Studbolt Scotland Limited and understand their products, especially in the Petrochemical and Oil & Gas industries. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and face-to-face, it’s crucial to sound confident and approachable. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interview or conversation, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Internal sales/purchasing administrator in Stirling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Internal Sales/Purchasing Administrator. Highlight your experience in sales and purchasing, especially in a B2B environment, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your customer service skills and how you can build strong relationships with clients, as this is key for us at Studbolt Scotland.
Showcase Your Organisational Skills:Since the role involves managing customer orders and providing general administration support, be sure to highlight your organisational skills. Give examples of how you've successfully managed multiple tasks or projects in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Studbolt
✨Know Your Products
Before the interview, make sure you have a solid understanding of the specialist fasteners and the industries they serve. Familiarise yourself with common terms and products related to the Petrochemical and Oil & Gas sectors. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the role involves managing customer accounts and providing excellent service, prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Be ready to discuss how you can apply these skills to enhance customer satisfaction at Studbolt Scotland Limited.
✨Demonstrate Your Organisational Skills
The job requires good organisational skills, so think of specific instances where you've managed multiple tasks or projects effectively. During the interview, share how you prioritise tasks and stay calm under pressure, as this will show that you're well-suited for the fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you, too!
