At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic sales environment.
- Company: Join Studbolt Scotland Limited, a leading distributor in the Petrochemical and Oil & Gas industries.
- Benefits: Full-time hours with a supportive team and opportunities for growth.
- Other info: Work in a fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Sales experience in a B2B environment and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries. You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time.
RESPONSIBILITIES
- Handling existing sales & developing new opportunities
- Liaising with customers regarding orders, pricing, delivery, and documentation
- Efficient management of customer orders
- Processing all quotations and sales orders
- Proactively following up enquiries to ensure they have been closed
- Work closely with customers & suppliers and build strong relationships
- Purchase stock and non-stock items from suppliers
- Handle customer queries and non-conformances
- Identify new accounts via business development
- Review and contact non-spend and inactive accounts to generate new business
REQUIREMENTS
- Previous experience with similar products or within a similar industry
- Experience of sales & purchasing in a B2B environment
- Comfortable working independently and as part of a team
- Good organisational skills & ability to work calmly under pressure
- The ability to handle customers well throughout the sales and after-sales process
- Good communication (written & verbal), decision-making and interpersonal skills
- Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.
WORKING HOURS
38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)
Job Type: Full-time
Internal Sales/Purchasing Administrator in Grangemouth employer: Studbolt
Studbolt Scotland Limited is an exceptional employer, offering a dynamic work environment in Grangemouth where employees can thrive in the fast-paced Petrochemical and Oil & Gas industries. With a strong focus on employee development, we provide opportunities for growth through hands-on experience in sales and customer relationship management, all while fostering a supportive team culture that values collaboration and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales/Purchasing Administrator in Grangemouth
✨Tip Number 1
Get to know the company inside out! Research Studbolt Scotland Limited and understand their products, especially in the Petrochemical and Oil & Gas industries. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and face-to-face, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Studbolt Scotland Limited.
We think you need these skills to ace Internal Sales/Purchasing Administrator in Grangemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in sales and purchasing, especially in a B2B environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Internal Sales/Purchasing Administrator role. Share specific examples of how you've built relationships with customers and managed accounts.
Show Off Your Communication Skills:Since you'll be dealing with customers over the phone, face-to-face, and via email, make sure your written application reflects your communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Studbolt
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by Studbolt Scotland Limited. Familiarise yourself with the fasteners used in the Petrochemical and Oil & Gas industries. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves managing customer accounts, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully handled customer queries or built strong relationships. This will demonstrate your ability to provide excellent service, which is crucial for this position.
✨Demonstrate Your Organisational Skills
The job requires good organisational skills, so come ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially when handling multiple customer orders or enquiries. This will show that you can work calmly under pressure, which is essential for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
