At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic sales environment.
- Company: Join Studbolt Scotland Limited, a leading distributor in the Petrochemical and Oil & Gas sectors.
- Benefits: Full-time hours with a supportive team and opportunities for growth.
- Other info: Work in a fast-paced environment with a focus on customer satisfaction and relationship building.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Experience in sales and purchasing, strong communication skills, and a team player attitude.
The predicted salary is between 25000 - 32000 £ per year.
Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries. You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time.
RESPONSIBILITIES
- Handling existing sales & developing new opportunities
- Liaising with customers regarding orders, pricing, delivery, and documentation
- Efficient management of customer orders
- Processing all quotations and sales orders
- Proactively following up enquiries to ensure they have been closed
- Work closely with customers & suppliers and build strong relationships
- Purchase stock and non-stock items from suppliers
- Handle customer queries and non-conformances
- Identify new accounts via business development
- Review and contact non-spend and inactive accounts to generate new business
REQUIREMENTS
- Previous experience with similar products or within a similar industry
- Experience of sales & purchasing in a B2B environment
- Comfortable working independently and as part of a team
- Good organisational skills & ability to work calmly under pressure
- The ability to handle customers well throughout the sales and after-sales process
- Good communication (written & verbal), decision-making and interpersonal skills
- Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.
WORKING HOURS
38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)
Job Type: Full-time
Internal Sales/Purchasing Administrator in Falkirk employer: Studbolt
Studbolt Scotland Limited is an exceptional employer, offering a dynamic work environment in Grangemouth where employees can thrive in their roles as Internal Sales/Purchasing Administrators. With a strong focus on employee development and a supportive team culture, we provide opportunities for growth while ensuring our staff enjoy a balanced work-life schedule. Our commitment to excellent customer service and relationship building makes this a rewarding place to work for those looking to make a meaningful impact in the Petrochemical and Oil & Gas industries.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales/Purchasing Administrator in Falkirk
✨Tip Number 1
Get to know the company inside out! Research Studbolt Scotland Limited and understand their products, especially in the Petrochemical and Oil & Gas industries. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and face-to-face, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn and attend relevant events. Building relationships can open doors to new opportunities and give you insights into what companies are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Studbolt Scotland Limited.
We think you need these skills to ace Internal Sales/Purchasing Administrator in Falkirk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Internal Sales/Purchasing Administrator. Highlight your experience in sales and purchasing, especially in a B2B environment, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your customer service skills and how you can build strong relationships with clients, as this is key for us at Studbolt Scotland.
Showcase Your Organisational Skills:Since the role involves managing customer orders and providing general administration support, be sure to highlight your organisational skills. Give examples of how you've successfully managed multiple tasks or projects in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Studbolt
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by the company. Familiarise yourself with the fasteners and their applications in the Petrochemical and Oil & Gas industries. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves managing customer accounts, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully handled customer queries or built strong relationships. This will demonstrate your ability to provide excellent service, which is crucial for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. For instance, think about how you would manage a difficult customer or a tight deadline for an order. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's growth plans, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
