At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic sales environment.
- Company: Join Studbolt Scotland Limited, a leading distributor in the Petrochemical and Oil & Gas industries.
- Benefits: Full-time hours with a supportive team and opportunities for growth.
- Other info: Work in a fast-paced environment with a focus on customer satisfaction and relationship building.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Experience in sales and purchasing, strong communication skills, and a team player attitude.
The predicted salary is between 25000 - 32000 £ per year.
Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries. You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time.
RESPONSIBILITIES
- Handling existing sales & developing new opportunities
- Liaising with customers regarding orders, pricing, delivery, and documentation
- Efficient management of customer orders. Processing all quotations and sales orders
- Proactively following up enquiries to ensure they have been closed
- Work closely with customers & suppliers and build strong relationships
- Purchase stock and non-stock items from suppliers
- Handle customer queries and non-conformances
- Identify new accounts via business development
- Review and contact non-spend and inactive accounts to generate new business
REQUIREMENTS
- Previous experience with similar products or within a similar industry
- Experience of sales & purchasing in a B2B environment
- Comfortable working independently and as part of a team
- Good organisational skills & ability to work calmly under pressure
- The ability to handle customers well throughout the sales and after-sales process
- Good communication (written & verbal), decision-making and interpersonal skills
- Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.
WORKING HOURS
38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)
Job Type: Full-time
Internal Sales/Purchasing Administrator employer: Studbolt Scotland Ltd
Studbolt Scotland Limited is an exceptional employer, offering a dynamic work environment in Grangemouth where employees can thrive in the fast-paced Petrochemical and Oil & Gas industries. With a strong focus on employee development, we provide opportunities for growth through hands-on experience in sales and customer relationship management, all while fostering a supportive team culture that values collaboration and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales/Purchasing Administrator
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on Studbolt Scotland Limited. Understand their products, values, and the industries they serve. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Think about your past experiences and how they relate to the job description. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your people skills! Since this role involves building relationships with customers, be ready to share examples of how you've successfully managed client accounts in the past. Highlight your communication skills and how you handle customer queries.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales/Purchasing Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales/Purchasing Administrator role. Highlight your experience in sales and purchasing, especially in a B2B environment, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer service skills and how you can build strong relationships with clients, as this is key for us at Studbolt.
Showcase Your Organisational Skills:Since the role involves managing customer orders and handling queries, make sure to highlight your organisational skills in your application. Give examples of how you've successfully managed multiple tasks under pressure in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Studbolt Scotland Ltd
✨Know Your Products
Before the interview, make sure you have a solid understanding of the specialist fasteners and the industries they serve. This will not only show your interest in the role but also help you answer questions about how you can manage customer accounts effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or turned a negative experience into a positive one, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Since the job involves managing orders and customer queries, think of specific instances where your organisational skills made a difference. Share how you prioritised tasks or managed multiple accounts simultaneously to ensure everything ran smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in the position. This shows you're genuinely interested in contributing to their success.
