At a Glance
- Tasks: Manage customer accounts and develop new business opportunities in a dynamic sales environment.
- Company: Join Studbolt Scotland Limited, a leading distributor in the Petrochemical and Oil & Gas industries.
- Benefits: Full-time hours with a supportive team and opportunities for growth.
- Other info: Work in a fast-paced environment with a focus on building relationships and customer satisfaction.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Experience in sales and purchasing, strong communication skills, and a team player attitude.
The predicted salary is between 25000 - 32000 € per year.
Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries. You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time.
RESPONSIBILITIES
- Handling existing sales & developing new opportunities
- Liaising with customers regarding orders, pricing, delivery, and documentation
- Efficient management of customer orders. Processing all quotations and sales orders
- Proactively following up enquiries to ensure they have been closed
- Work closely with customers & suppliers and build strong relationships
- Purchase stock and non-stock items from suppliers
- Handle customer queries and non-conformances
- Identify new accounts via business development
- Review and contact non-spend and inactive accounts to generate new business
REQUIREMENTS
- Previous experience with similar products or within a similar industry
- Experience of sales & purchasing in a B2B environment
- Comfortable working independently and as part of a team
- Good organisational skills & ability to work calmly under pressure
- The ability to handle customers well throughout the sales and after-sales process
- Good communication (written & verbal), decision-making and interpersonal skills
- Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.
WORKING HOURS
38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)
Job Type: Full-time
Internal Sales/Purchasing Administrator in Grangemouth employer: Studbolt Scotland Ltd
Studbolt Scotland Limited is an exceptional employer, offering a dynamic work environment in Grangemouth where employees can thrive in the fast-paced Petrochemical and Oil & Gas industries. With a strong focus on employee development, we provide opportunities for growth through hands-on experience in sales and customer relationship management, all while fostering a supportive team culture that values collaboration and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales/Purchasing Administrator in Grangemouth
✨Tip Number 1
Get to know the company inside out! Research Studbolt Scotland Limited and understand their products, values, and the industries they serve. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your previous experience aligns with the role of Internal Sales/Purchasing Administrator. Highlight your customer service skills and any relevant sales achievements to make a strong impression.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales/Purchasing Administrator in Grangemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in sales and purchasing, especially in a B2B environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Internal Sales/Purchasing Administrator role. Share specific examples of how you've built relationships with customers and managed accounts.
Show Off Your Communication Skills:Since you'll be liaising with customers and suppliers, it's crucial to demonstrate your communication prowess. Make sure your application is clear, concise, and free of errors. We love a well-written application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Studbolt Scotland Ltd
✨Know Your Products
Before the interview, make sure you have a solid understanding of the specialist fasteners and the industries they serve. Research Studbolt Scotland Limited and be ready to discuss how your previous experience aligns with their product offerings.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your ability to manage customer accounts effectively. Think about times when you've turned a challenging situation into a positive outcome, as this will demonstrate your problem-solving skills and commitment to excellent service.
✨Demonstrate Your Organisational Skills
Since the role involves handling multiple tasks, be ready to discuss how you prioritise and manage your workload. Share specific strategies or tools you use to stay organised, especially in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to customer relationship management or how they measure success in the sales team. This shows you're engaged and thinking about how you can contribute.
