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- Tasks: Lead operations for on-demand clients, ensuring quality service across multiple cities.
- Company: Join Stuart, a leading tech-enabled logistics platform transforming delivery services.
- Benefits: Enjoy a hybrid working model, wellness allowance, and 30 days working from anywhere.
- Why this job: Make a real impact in logistics while developing your skills in a dynamic environment.
- Qualifications: Strong analytical, communication, and project management skills required.
- Other info: Be part of a diverse team focused on continuous learning and growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Direct message the job poster from Stuart
Talent Acquisition & People Partner | HRBP | Assoc CIPD
Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail. Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.
We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.
Stuart is a highly diverse and inclusive company with employees from different nationalities and backgrounds working across France, Poland, Spain and the UK.
It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision
Let\’s talk about the City Operations team
At Stuart, our Operations team ensures world-class delivery experiences across every city we serve. We’re the driving force behind smooth, efficient, and reliable performance, balancing exceptional client service with smart, sustainable growth.
Working closely with our commercial, data, and product teams, we use insights to make impactful decisions every day. We’re passionate about improvement, always seeking better ways to operate, smarter tools to use, and innovative ideas to bring to life.
From launching new clients to setting daily and weekly incentives that keep our delivery network running seamlessly, Operations plays a central role in shaping Stuart’s success story.
As a Regional Operations Manager, you’ll lead this mission, driving operational excellence, supporting teams across multiple cities, and turning strategy into action to deliver exceptional results for our clients and couriers alike.
About the role
We’re looking for a Regional Manager based in our London office to join the UK Operations team. Reporting to the UK Regional Manager Lead, you will play a key role in driving operational excellence across multiple cities, combining data-driven analysis, project management, and strategic execution to deliver world-class service for our clients.
You will act as a central operator and thought partner across teams, pinpointing improvement opportunities, designing scalable solutions, and ensuring meticulous delivery. This role requires strong analytical and communication skills, the ability to manage multiple priorities in a fast-paced environment, and confidence in presenting insights and recommendations to senior stakeholders.
Our hybrid working model entails working 3 days a week (Monday, Tuesday, and Thursday) in our office, located at King\’s Cross Station.
What will I be doing?
- Lead the daily operations for our on-demand clients across a portfolio of cities, ensuring service quality and client satisfaction.
- Own operational and financial performance, making data-led decisions to align supply and demand efficiently.
- Use SQL, spreadsheets, and BI tools (e.g. Superset, Power BI, or similar) to extract insights, identify trends, and drive actionable improvements.
- Plan, scope, and execute medium-to high-complexity projects, ensuring timely delivery, clear communication, and measurable business impact.
- Collaborate cross-functionally with Analytics, Commercial, and Quality teams to optimise courier availability, onboarding, and delivery experience.
- Partner with the Commercial team to support and manage new store rollouts and client launches, from scoping through to execution.
- Create and present impactful decks and reports to communicate findings, align stakeholders, and influence operational strategy.
- Mentor and support junior team members, fostering a culture of learning, ownership, and continuous improvement.
- Proactively identify process gaps, advocate for scalable, strategic solutions, and contribute to the mid-to long-term operational roadmap.
What do we need from you?
- Excellent presentation and communication skills, able to engage and influence stakeholders at all levels.
- A strategic mindset with the ability to balance immediate priorities and long-term improvements.
- Independent, proactive, and comfortable making decisions with minimal supervision.
- Curious, forward-thinking, and not afraid to challenge the status quo to drive impact.
The stuff you wanna know
- Work in an international, dynamic and passionate environment with a company culture focused on learning and development
- Hybrid working model and flexible hours
- Current benefits include:
- Food allowance ÂŁ200 monthly (groceries/restaurants/food apps etc)
- Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class
- Cycle to work scheme
- Private healthcare provided by Aviva
- 30 days working from anywhere per year
- Birthday day off
At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact.
Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗
Want to learn more about us? Visit https://stuart.com/about-us/
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Regional Operations Manager employer: Stuart
Contact Detail:
Stuart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Don’t just sit back and wait for the job to come to you! Slide into the DMs of the job poster on LinkedIn. A friendly message can make you stand out and show your enthusiasm for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Stuart. They can give you insider info about the company culture and maybe even put in a good word for you.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your past experiences that highlight your ability to drive operational excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Stuart team.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight relevant experience and skills that align with our mission at Stuart, especially in operational excellence and data-driven decision-making.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about logistics and how your background makes you a perfect fit for our team. Don’t forget to mention any innovative ideas you have for improving operations!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Mention any tools you’ve used, like SQL or BI tools, and how you’ve applied them to drive improvements in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stuart
✨Know Your Numbers
As a Regional Operations Manager, you'll need to be data-savvy. Brush up on your SQL and BI tools like Power BI or Superset before the interview. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Strategic Mindset
Stuart is looking for someone who can balance immediate priorities with long-term improvements. Prepare examples of how you've successfully managed projects that required both quick thinking and strategic planning.
✨Engage with Stakeholders
Excellent communication skills are key! Think of times when you've had to present findings or influence stakeholders. Practice articulating your thoughts clearly and confidently, as this will be crucial in your role.
✨Embrace the Culture
Stuart values diversity and a collaborative environment. Familiarise yourself with their mission and culture. Be prepared to discuss how your values align with theirs and how you can contribute to a positive team dynamic.
