Trainee Centre Manager in Guildford

Trainee Centre Manager at STS Tyre Pros

About Us

Tyre Pros is a tyre and car servicing retailer set up by one of the UK’s largest tyre wholesalers, Stapletons. This gives us an excellent position to deliver some of the best service in the industry, and we have earned three Pirelli Performance Centre of the Year awards to prove we do just that. The quality of our service keeps customers safe on the road, and we have careers to match. That’s why it’s always worth talking to Tyre Pros.

The Role

We’re looking for a customer service expert who we can train to manage a busy auto centre. It doesn’t matter if you can’t change a tyre: what counts is that you know how retail management works and can get the best out of the team. Our technical and operational training teams will fill in the blanks so that, even if this is your first rodeo in the automotive sector, you’ll be up to speed in no time.

Key Accountabilities

• Manage workflows
• Instil customer focus in the team
• Coach employees
• Drive sales and turnover

Skills & Experience

Tyre fitting, services, repairs, and MOTs are the order of the day in our centres. As Centre Manager, you’ll ensure we deliver all of it to industry-leading standards. You’ll keep our customers safe on the road and have them walking out of the door with smiles on their faces. You’ll also share your customer service expertise with the team, supporting them so that they can help you build a customer community around the centre.

Benefits

• Competitive salary
• 29 days holiday (increasing with service)
• Generous staff discounts
• Exclusive discounts with retailers
• Life assurance with digital GP appointments
• Supported career development

Job Reference: TP01063

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Management and Manufacturing

Industry: Retail

Location: Slough, England, United Kingdom – £42,000.00-£48,000.00