At a Glance
- Tasks: Lead and manage operational activities, ensuring safety and compliance across the EMEA region.
- Company: Join a leading maritime and energy company focused on innovation and operational excellence.
- Benefits: Competitive salary, professional development, and opportunities for growth in a dynamic environment.
- Other info: Be part of a collaborative team that values safety, innovation, and continuous improvement.
- Why this job: Make a real impact by driving operational efficiency and supporting business growth initiatives.
- Qualifications: Significant experience in senior operations, preferably in maritime or logistics, with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
The head of operations is responsible for the safe, compliant, and efficient delivery of all operational activities within the region. The role ensures that operations are executed in accordance with regulatory requirements, company policies, and industry best practice, while maintaining the highest standards of safety, quality, and professionalism. As a key member of the regional leadership team, the head of operations plays a central role in driving operational excellence, embracing innovation to enhance operational efficiency and effectiveness, and supporting the delivery of the regional strategy.
Working closely with the regional director and business development manager, the role contributes to growth initiatives by ensuring that operational capability, safety, and risk considerations are embedded into business development and commercial decision‑making, supported by a strong growth mindset.
Key Responsibilities- Lead and manage all operational activities within the region, ensuring safe, compliant, and reliable service delivery.
- Act as a visible safety leader, championing the company’s Life Saving Rules and promoting a strong safety culture.
- Ensure all operational processes, procedures, and risk assessments are developed, maintained, and consistently applied to a high standard.
- Maintain full compliance with relevant legislation, regulatory requirements, and industry standards, including those relating to ship‑to‑ship transfer operations.
- Drive operational excellence by setting clear standards, monitoring performance, and embedding continuous improvement.
- Identify and implement innovative solutions, including technology, systems, and process improvements, to enhance operational efficiency and scalability.
- Provide operational input into business development initiatives, tenders, and proposals, ensuring opportunities are technically feasible, safely deliverable, and appropriately resourced.
- Work closely with the Business Development Manager to support client engagement and provide operational credibility during technical discussions.
- Manage operational resources, including personnel and equipment, ensuring competence, readiness, and effective utilisation.
- Lead incident reporting, investigation, and learning processes, ensuring lessons learned are incorporated into future operations.
- Develop and mentor operational leaders and teams, promoting competence, accountability, and a growth mindset.
- Provide regular operational performance reports and insights to the Regional Director.
- Ensure robust operational governance frameworks are in place with clear accountability and escalation routes.
- Proactively identify, assess, and manage operational risks, implementing effective controls and mitigations.
- Ensure readiness for internal and external audits, inspections, and regulatory reviews.
- Maintain accurate, auditable operational records to support compliance and continuous improvement.
- Uphold ethical standards and professional conduct across all operational activities.
- Hold delegated authority for day‑to‑day operational decisions within agreed limits.
- Make operational judgements to manage safety, risk, and performance, escalating material issues as appropriate.
- Contribute to workforce planning, recruitment, competency management, and performance reviews.
- Recommend investments in equipment, systems, and capability enhancements to support operational excellence.
- Significant experience in a senior operational role within a maritime, energy, offshore, or logistics environment.
- Strong working knowledge of ship‑to‑ship transfer operations and the associated regulatory framework.
- Demonstrable experience leading safe and compliant operations in a regulated or high‑risk environment.
- Proven ability to develop and implement operational procedures, risk assessments, and control measures.
- Degree‑level qualification or equivalent relevant professional experience.
- Strong leadership and communication skills, with the ability to engage effectively at all levels of the organisation.
- Experience supporting business development activities from an operational or technical perspective.
- Exposure to international or multi‑jurisdictional operations.
- Experience implementing new technologies or systems to improve operational efficiency.
- Understanding of the energy transition and its impact on operational delivery.
- Safety Leadership
- Operational Excellence
- Regulatory Compliance and Governance
- Innovation and Continuous Improvement
- Commercial Awareness and Business Support
- Collaboration and Stakeholder Engagement
- People Leadership and Capability Development
- Growth Mindset
- Professionalism and Integrity
This job description is not exhaustive and may be reviewed or amended from time to time in line with the evolving needs of the business. The post holder may be required to undertake other reasonable duties consistent with the role.
Head Of Operations - Europe, Middle East & Africa (EMEA) in Sunderland employer: STS Marine Solutions Ltd
As a leading employer in the maritime and energy sectors, we pride ourselves on fostering a culture of safety, innovation, and operational excellence. Our commitment to employee growth is evident through comprehensive training programmes and mentorship opportunities, ensuring that our team members thrive in their careers. Located in the dynamic EMEA region, we offer a collaborative work environment where your contributions directly impact our success and the future of sustainable operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations - Europe, Middle East & Africa (EMEA) in Sunderland
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like STS Marine Solutions Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at STS Marine Solutions Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like STS Marine Solutions Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Head Of Operations - Europe, Middle East & Africa (EMEA) in Sunderland
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to STS Marine Solutions Ltd:This is your chance to really connect with the team at STS Marine Solutions Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at STS Marine Solutions Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with STS Marine Solutions Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show STS Marine Solutions Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at STS Marine Solutions Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
