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- Tasks: Support surgeons with innovative medical devices and provide on-site guidance during surgeries.
- Company: Join a leading medical device organisation making a real difference in healthcare.
- Benefits: Comprehensive rewards package, including bonuses, healthcare, and career development opportunities.
- Other info: Be part of a winning team dedicated to achieving remarkable results.
- Why this job: Make an impact in healthcare while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills, tech-savvy, and a willingness to learn and travel.
The predicted salary is between 35000 - 45000 £ per year.
Do you want to work for one of the world’s leading medical device organisations? We aim to make a difference to patients’ lives every day by delivering innovative products and technology to improve healthcare. In this role you will support surgeons and hospital staff in the Upper Extremities portfolio, provide clinical product support, give training and resolve technical issues.
Responsibilities:
- Provide clinical product support and on-site guidance during surgeries.
- Resolve technical product and service issues and give training/education to assigned accounts.
- Communicate product benefits and clinical applications to surgeons and staff.
- Build relationships with stakeholders and use open questioning techniques to ascertain needs.
- Achieve sales results in line with annual sales targets and KPI metrics.
- Maintain existing customers and collaborate with the Sales Team and other departments.
- Administer IT-based customer database/CRM tools.
- Participate in in-house meetings to discuss organizational and business issues.
- Support/maintain quality and customer satisfaction.
- Contribute to basic business planning with mentor and manage daily, weekly, monthly planning.
Clinical/Technical Expertise:
- Serve as front-line clinical and technical support before, during and after procedures.
- Educate surgeons and staff on clinical benefits and best practices.
- Complete designated training levels and understand basic manual procedures.
- Competently cover complex primary and revision procedures.
Qualifications:
- Excellent communication, analytical and planning skills.
- Aptitude for learning and flexible approach to work.
- Strong teamwork, networking and computer skills (MS Office).
- Tech savvy and experienced working in theatre (beneficial).
- Willingness to travel and occasional weekend work.
- Positive, solution-oriented attitude with ethical integrity.
- Interest in anatomy and physiology.
- Valid UK driver’s licence.
Benefits:
- In-house product training program.
- Comprehensive rewards package including bonuses, commissions, healthcare, family and parenting leaves, wellness programmes, onsite gym and restaurants, discount purchase programmes, and service and performance awards.
- Mobile phone, iPad, laptop, and company car or car allowance.
- Opportunity to discover strengths and own career development.
- Winning team committed to achieving more and delivering remarkable results.
Associate Product Support Specialist, Upper Extremities - East Anglia & Essex in Norwich employer: Stryker
Contact Detail:
Stryker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Product Support Specialist, Upper Extremities - East Anglia & Essex in Norwich
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical device field, especially those who work with upper extremities. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or industry contacts, be ready to explain why you're the perfect fit for the Associate Product Support Specialist role. Highlight your communication skills and technical expertise to stand out.
✨Tip Number 3
Show off your tech-savvy side! Be prepared to discuss your experience with IT-based customer databases and CRM tools. Employers love candidates who can hit the ground running, so make sure you’re up to speed on the latest tech trends in healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our winning team and making a difference in patients' lives.
We think you need these skills to ace Associate Product Support Specialist, Upper Extremities - East Anglia & Essex in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Associate Product Support Specialist role. Highlight any relevant clinical or technical expertise, especially if you've worked in theatre before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving healthcare and how your background makes you a great fit for our team. Don’t forget to mention your communication skills and teamwork experience!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved technical issues or supported others in a clinical setting. We love candidates who can demonstrate a positive, solution-oriented attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our winning team!
How to prepare for a job interview at Stryker
✨Know Your Products Inside Out
Make sure you’re familiar with the Upper Extremities portfolio and the specific products you'll be supporting. Understand their clinical applications and benefits, as this will help you communicate effectively with surgeons and hospital staff during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with medical professionals, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully communicated complex information or resolved issues to demonstrate your skills.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on common technical issues related to medical devices and think through how you would approach resolving them. This will show your analytical skills and readiness for the role.
✨Demonstrate Your Teamwork Spirit
This position requires collaboration with various stakeholders, so be ready to discuss your experience working in teams. Share specific examples of how you’ve built relationships and worked towards common goals, highlighting your flexibility and positive attitude.