At a Glance
- Tasks: Lead strategic growth for ProCare services across EMEA and enhance customer value.
- Company: Join Stryker, a global leader in medical technology dedicated to improving healthcare.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional development.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact in healthcare by driving innovative service solutions.
- Qualifications: Proven experience in commercial leadership and strategic planning.
The predicted salary is between 80200 - 133800 £ per year.
The Senior Commercial Manager, Pro Care Services EMEA is a strategic commercial leadership role responsible for accelerating Pro Care contract growth and positioning service as a core component of Stryker's customer value proposition across EMEA.
Reporting to the Senior Director, Pro Care EMEA, this leader will partner closely with regional divisional leaders/leadership teams and marketing stakeholders to ensure Pro Care is strategically embedded within capital sales planning, customer engagement strategies and long-term commercial objectives.
The role will drive alignment between Pro Care and the our Business Unit partners, helping to create integrated customer solutions that improve clinical outcomes, operational efficiency and economic value for healthcare providers.
Through data-driven commercial insights, pricing excellence, health economic value development and strategic account collaboration, this role will enable sustainable growth of the Pro Care contract portfolio across diverse EMEA markets.
Success will be measured through increased Pro Care contract penetration, accelerated contract revenue growth, stronger BU engagement and improved integration of service solutions within capital equipment opportunities.
- Drive Pro Care Contract Growth
- Translate Business Unit and regional commercial strategies into executable Pro Care growth plans that drive profitable contract portfolio growth across EMEA
- Collaborate with regional divisional leaders/leadership teams to align commercial objectives, develop integrated growth strategies and identify opportunities to position Pro Care solutions earlier in the customer journey, increasing commercial differentiation and contract penetration
- The role is accountable for translating Business Unit strategic priorities into service-led commercial execution plans that accelerate capital pull-through, customer value and sustainable service growth
- Develop and execute growth plans aligned to regional and country business priorities.
- Identify opportunities to increase service contract attachment rates, renewals and multi-year agreements
- Partner with country and BU leaders to create sustainable growth plans for strategic markets.
- Monitor and track commercial performance against key contract growth KPIs.
- Primary Success Metrics
- Pro Care Contract Revenue Growth
- Contract Attachment Rate
- Contract Renewal Rate
- Strategic Segment Penetration
- Service Contribution to Capital Deal Success
- Strengthen Business Unit Partnership and Strategic Alignment
- Build trusted partnerships with Endoscopy and Instruments commercial leadership teams.
- Partner with regional divisional leaders/leadership teams during Annual Marketing Plan (AMP) and strategic planning cycles to identify service growth opportunities across customer segments, target account groups and priority markets
- Work with BU Brand Marketing to ensure shared goals, priorities and KPIs are aligned and reviewed regularly.
- Translate agreed segmentation, TAM/SAM priorities and market growth objectives into Pro Care deployment plans and measurable commercial actions
- Act as the primary commercial interface between Pro Care and regional divisional leaders/leadership teams.
- Embed Pro Care Within Capital Sales Strategies
- Drive the early inclusion of Pro Care solutions within capital equipment opportunities.
- Partner with sales leaders to ensure service is positioned during solution design rather than post-sale.
- Develop tools, processes and commercial frameworks that help sales teams articulate the value of Service supported by appropriate training & education programmes
- Work with commercial and operational stakeholders to deliver integrated customer proposals.
- Support strategic account planning activities and major commercial opportunities across EMEA.
- Commercialise Value Proposition & Health Economic Strategy
- Work with BUs Brand Marketing to Develop differentiated health economic and business value propositions for Pro Care services across key portfolios.
- Collaborate with BU Brand Marketing to build service-led customer solutions focused on clinical, operational and economic outcomes.
- Work with BU Brand Marketing to support customer-facing teams with evidence, tools and training to effectively communicate customer value.
- Work with the BU Brand Marketing to establish clear customer outcome metrics demonstrating the impact of Pro Care services.
- Commercial Excellence, Analytics & Pricing
- Lead Pro Care pricing strategy and optimisation initiatives across EMEA.
- Use commercial analytics to identify growth opportunities, pricing improvements and coverage optimisation opportunities.
- Establish dashboards and KPI frameworks that provide visibility of commercial performance.
- Partner with Finance, Sales Operations and Marketing to support forecasting and strategic decision making.
- Drive adoption of data-driven commercial practices across the Pro Care organisation.
- Leadership
- Lead & develop a high performing team
- Foster a culture of accountability, collaboration and continuous improvement.
- Build future commercial capabilities within the Pro Care organisation.
- Champion cross-functional collaboration and One Stryker behaviours.
- Act as a visible leader helping shape the long-term strategic direction of Pro Care EMEA.
- To find out more about Pro Care Services visit - Pro Care Services | Stryker
- Netherlands Pay Ranges
- Netherlands: €87.300 - €162.100 EUR Annual
- Germany Pay Ranges
- Berlin/Duisburg/Waghäusel/field-based 40Std: €107.700 - €179.500 EUR Annual
- Spain Pay Ranges
- France Pay Ranges
- United Kingdom Pay Ranges
- United Kingdom: £80,200 - £133,800 GBP Annual
- Italy Pay Ranges
At Stryker, we believe transparency helps candidates make confident decisions about their next career step.
Compensation is an important part of that process and we want to be clear about how pay is determined.
The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role.
In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.
The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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Senior Commercial Manager EMEA, ProCare Services in Newbury employer: Stryker
As a Senior Manager in Procare Services, you will join a dynamic and innovative team dedicated to transforming service delivery into a key driver of commercial success. Our company fosters a collaborative work culture that prioritises employee growth through continuous development opportunities and cross-functional partnerships, all while operating in a diverse and cross-cultural environment across the UK and Northern Europe. With a strong focus on performance metrics and customer outcomes, we offer a rewarding career path for those looking to make a meaningful impact in the healthcare technology sector.
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We think this is how you could land Senior Commercial Manager EMEA, ProCare Services in Newbury
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We think you need these skills to ace Senior Commercial Manager EMEA, ProCare Services in Newbury
Some tips for your application 🫡
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How to prepare for a job interview at Stryker
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Stryker. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
