At a Glance
- Tasks: Provide professional communication for order placement and customer support.
- Company: Join Stryker, a leader in medical technology, known for its innovative solutions.
- Benefits: Enjoy a hybrid work model with at least 2 days in the office per week.
- Other info: This is a 12-month maternity leave contract based in Newbury, UK.
- Why this job: Be part of a dynamic team focused on improving customer service and sales support.
- Qualifications: Must have proven communication skills and customer care experience.
The predicted salary is between 30000 - 40000 £ per year.
12 Month Maternity Leave Contract
Newbury, UK
Hybrid: Minimum 2 Days Per Week in Office
Who We Want
- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
What You Will Do
- To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
- To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
- To seek opportunities of improving the service that is provided for our external/internal customers.
- To actively promote and support Stryker’s Sales Activities.
- To seek opportunities of improving our services as a sales tool.
- To support the wider Customer Logistics team as a whole when and if required.
What You Need
- Proven communication and writing skills.
- Customer care experience.
- Computer skills.
Travel Percentage: 0%
Customer Support Specialist in Newbury employer: Stryker
Stryker is located in Newbury, UK, offering a hybrid work environment. The company is dedicated to innovation in medical technology, providing employees with opportunities to enhance customer service and support sales activities.
We think you need these skills to ace Customer Support Specialist in Newbury
Communication Skills
Customer Care Experience
Analytical Problem Solving
Proactive Support
Order Management
Query Resolution
Technical Support
